Shlomi Lavi / Jul 18, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
GetFeedback is more expensive to implement (TCO) than FullStory, and FullStory is rated higher (82/100) than GetFeedback (62/100). FullStory offers users more features (3) than GetFeedback (0). There is a clear winner in this case and it is FullStory!
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
GetFeedback: Over 5 billion mobile phones globally are being replaced by 5 billion smartphones and tablets. Is your business evolving? By the end of this year over 40% of all online surveys delivered will be opened on these new devices. How can your company connect with this audience to get the feedback you need to to run your business? GetFeedback is a mod...
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for GetFeedback and FullStory.
GetFeedback price starts at $20 per user/month , On a scale between 1 to 10 GetFeedback is rated 4, which is lower than the average cost of Customer Experience Management software. FullStory price starts at $899 per license , When comparing FullStory to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.
Bottom line: GetFeedback is more expensive than FullStory.
We've compared GetFeedback Vs. FullStory based on some of the most important and required Customer Experience Management features.
GetFeedback: We are still working to collect the list of features for GetFeedback.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
Customers of the software include businesses of all sizes and a variety of types. and FullStory's target customer size include: Small, medium and large size businesses.
starts at $20 per user/month
GetFeedback is a web based survey software solution for businesses of all sizes. It offers such capabilities as survey design, administration, analytics, support, and others. The software was designed and launc...
Compare Pricingstarts at $899 per license
FullStory is a customer experience management software that helps businesses see their customers interactivity and reaction to their apps or sites. With the software custom and enterprise-level dashboards, user...
Compare Pricing| ITQlick Score: | 62/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Customer Experience Management -> GetFeedback review |
| Company: | GetFeedback |
| Pricing: | starts at $20 per user/month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop, Mobile |
| Links: | GetFeedback review, GetFeedback pricing, GetFeedback alternatives |
| ITQlick Score: | 82/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Customer Experience Management -> FullStory review |
| Company: | FullStory |
| Pricing: | starts at $899 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | FullStory review, FullStory pricing, FullStory alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.