Compare Getronics Service Desk and Maintenance Connection - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Getronics Service Desk or Maintenance Connection?

Maintenance Connection is more expensive to implement (TCO) than Getronics Service Desk, and Maintenance Connection is rated higher (86/100) than Getronics Service Desk (85/100). Maintenance Connection offers users more features (20) than Getronics Service Desk (3).

Looking for the right Maintenance solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Getronics Vs. Maintenance Connection, Inc.

Getronics: This history of Getronics dates back to 1887, when Groeneveld, Van der Pol & Co’s Elektronische Fabriek NV established a technical installation company for public utilities and the ship–building industry in the Netherlands. Over the years, the company went through numerous transitions to emerge as Geveke Electronics in 1972, which changed its n...

Maintenance Connection, Inc.: The Maintenance Connection solution encompasses the entire maintenance spectrum helping maintenance and facility managers across the globe increase asset life, predict and prevent asset failures, improve labor productivity, reduce costly downtimes, minimize investments in inventory, and lower the total cost of maintenance. The Maintenance Connectio...

Who is more expensive? Getronics Service Desk or Maintenance Connection?

The real total cost of ownership (TCO) of Maintenance software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Getronics Service Desk and Maintenance Connection.

Getronics Service Desk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Getronics Service Desk Outsourcing is rated 4, which is lower than the average cost of Maintenance software. Maintenance Connection price starts at $199 per month , When comparing Maintenance Connection to its competitors, the software is rated 6 - similar to the average Maintenance software cost.

Bottom line: Maintenance Connection is more expensive than Getronics Service Desk.

Which software includes more/better features?

We've compared Getronics Service Desk Vs. Maintenance Connection based on some of the most important and required Maintenance features.

Getronics Service Desk: Data Import/Export, Basic Reports, Online Customer Support.

Maintenance Connection: Maintenance Overview, Online Rental Applications, Proactive System Notifications, Asset Management, Barcode Scanning.

Target customer size

Getronics Service Desk's typical customers include: Medium and large size businesses, Maintenance Connection is best for small to mid-sized businesses, supporting anywhere from 10 users to 10,000 users in sectors such as general facilities management, travel agencies, healthcare, energy development, manufacturing, warehouses, utilities, and government sectors.