Compare GitLab Software and 8x8 Contact Center - Mar 2022
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Bottom Line: Which is Better - GitLab Software or 8x8 Contact Center?
GitLab Software is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than GitLab Software (90/100). 8x8 Contact Center offers users more features (14) than GitLab Software (5). There is a clear winner in this case and it is 8x8 Contact Center!
Looking for the right Development Tools Platform solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
GitLab Inc Vs. 8x8, INC
GitLab Inc: GitLab Inc. is a company based on the GitLab open-source project. GitLab is an integrated product that unifies issues, code review, CI and CD into a single UI. GitLab Inc. offers self hosted products and SaaS plans for GitLab.com. GitLab is an open source project with a large community. Over 1800 people worldwide have contributed to GitLab! GitLab ...
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
Who is more expensive? GitLab Software or 8x8 Contact Center?
The real total cost of ownership (TCO) of Development Tools Platform software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for GitLab Software and 8x8 Contact Center.
GitLab Software price starts at $19 per user/month , On a scale between 1 to 10 GitLab Software is rated 2, which is much lower than the average cost of Development Tools Platform software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Development Tools Platform software cost.
Bottom line: GitLab Software cost is around the same cost of 8x8 Contact Center.
Which software includes more/better features?
We've compared GitLab Software Vs. 8x8 Contact Center based on some of the most important and required Development Tools Platform features.
GitLab Software: API, Email integration, Employee Onboarding, Data integration, Remote Access.
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
Target customer size
GitLab Software's typical customers include: Small, medium and large size businesses, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.
8x8 Contact Center
starts at $15 per user/month
8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...
Compare PricingCompare specifications
GitLab Software Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Development Tools Platform -> GitLab Software review |
Company: | GitLab Inc |
Pricing: | starts at $19 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | GitLab Software review, GitLab Software pricing, GitLab Software alternatives |
8x8 Contact Center Specifications
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> 8x8 Contact Center review |
Company: | 8x8, INC |
Pricing: | starts at $15 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | 8x8 Contact Center review, 8x8 Contact Center pricing, 8x8 Contact Center alternatives |
Compare features
GitLab Software: 5 Features
8x8 Contact Center: 14 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.