starts at $19.99 per user/month
Glip is a team collaboration software for business teams to collaborate and share files, manage, create and track tasks, boost team communication, and get updates on tasks.
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SmartSupport is more expensive to implement (TCO) than Glip Software, and Glip Software is rated higher (82/100) than SmartSupport (78/100). SmartSupport offers users more features (17) than Glip Software (5).
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Safeharbor Knowledge Solutions: Safeharbor Knowledge Solutions is a provider of forums & knowledge base software tools and knowledge management solutions. Our applications optimize knowledge base content, simplify knowledge base and forum management, and help organizations maximize their support channel ROI. Set up a knowledge base on your website in minutes and start deflecting ...
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Glip Software and SmartSupport.
Glip Software price starts at $19.99 per user/month , On a scale between 1 to 10 Glip Software is rated 2, which is much lower than the average cost of Remote Support software. SmartSupport price starts at $199 per user/month , When comparing SmartSupport to its competitors, the software is rated 8 - higher than the average Remote Support software cost.
Bottom line: SmartSupport is more expensive than Glip Software.
We've compared Glip Software Vs. SmartSupport based on some of the most important and required Remote Support features.
Glip Software: Workforce Management, Project Management, Task Management, Events Calendar, Web Portal.
SmartSupport: Change Management, Document Management, Email Integration, Knowledge Base/FAQ, Mobile Integration.
Glip Software's typical customers include: Small, medium and large size businesses, SmartSupport is a SaaS solution that can scale to address any business size that needs support for knowledge management.
starts at $19.99 per user/month
Glip is a team collaboration software for business teams to collaborate and share files, manage, create and track tasks, boost team communication, and get updates on tasks.
Compare Pricingstarts at $199 per user/month
SmartSupport provides Knowledge Base software integrated with Community Forums. The software provides a simple and user-friendly setup that provides strong search options to enable high agent productivity, by r...
PriceDemoITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Remote Support -> Glip Software review |
Company: | RingCentral |
Pricing: | starts at $19.99 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Glip Software review, Glip Software pricing, Glip Software alternatives |
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Knowledge Management -> SmartSupport review |
Company: | Safeharbor Knowledge Solutions |
Pricing: | starts at $199 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | SmartSupport review, SmartSupport pricing, SmartSupport alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.