Shlomi Lavi /
Nov 06, 2022
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Bottom Line: Which is Better - GlobalSCAPE or SolarWinds Service Desk?
GlobalSCAPE is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated with the same score (71/100) as GlobalSCAPE (71/100). SolarWinds Service Desk offers users more features (24) than GlobalSCAPE (3). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
GlobalSCAPE Inc Vs. Samanage
GlobalSCAPE Inc: Globalscape ensures the reliability of mission-critical operations by securing sensitive data and intellectual property.Globalscape ensures the reliability of mission-critical operations by securing sensitive data and intellectual property. Globalscape’s suite of solutions features the EFT platform, the industry-leading enterprise file transfer sol...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? GlobalSCAPE or Samanage Asset Management?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for GlobalSCAPE and Samanage Asset Management.
GlobalSCAPE price starts at $875 per feature , On a scale between 1 to 10 GlobalSCAPE Managed File Transfer is rated 6, which is similar to the average cost of IT Management software. Samanage Asset Management price starts at $15 per user/month , When comparing Samanage Asset Management to its competitors, the software is rated 6 - similar to the average IT Management software cost.
Bottom line: GlobalSCAPE cost is around the same cost of Samanage Asset Management.
Which software includes more/better features?
We've compared GlobalSCAPE Vs. SolarWinds Service Desk based on some of the most important and required IT Management features.
GlobalSCAPE: Data Import/Export, Basic Reports, Online Customer Support.
Samanage Asset Management: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
GlobalSCAPE's typical customers include: Small, medium and large size businesses, SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations.