Compare GoldMine and Zendesk Sell - Dec 2022

Shlomi LaviShlomi Lavi / Dec 12, 2022

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Bottom Line: Which is Better - GoldMine or Zendesk Sell?

GoldMine is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than GoldMine (85/100). Zendesk Sell offers users more features (10) than GoldMine (5). There is a clear winner in this case and it is Zendesk Sell!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FrontRange Vs. Base CRM

FrontRange: FrontRange is the global leader in Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. With its suite of HEAT applications, FrontRange is the only ITSM provider in the world that delivers Service Management software with fully integrated Voice Automation and Client Management capabilities on-premise and in the cloud. HEAT ma...

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Who is more expensive? GoldMine or Base CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for GoldMine and Base CRM.

GoldMine price starts at $65 per user/month , On a scale between 1 to 10 GoldMine is rated 4, which is lower than the average cost of CRM software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: GoldMine is more expensive than Base CRM.

Which software includes more/better features?

We've compared GoldMine Vs. Zendesk Sell based on some of the most important and required CRM features.

GoldMine: Customer Service, Dashboards, Email Marketing, Marketing Automation, Sales Automation.

Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.

Target customer size

GoldMine is best for small companies to large enterprises that need to organize and simplify the management of their customer relationship, sales and marketing processes. Zendesk Sell is perfect for companies of all sizes.

GoldMine

ITQlick rating
(3/5)

starts at $65 per user/month

GoldMine is a cloud-based and on-premise customer-relationship management software that is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses and large ent...

Categories: Homebuilder CRM, CRM, Call Center, Channel Management.

Zendesk Sell

ITQlick rating
(4.4/5)

starts at $19 per user/month

Base CRM is a sales and CRM software that can help boost sales team productivity and business growth. The software can help users to manage their customers, work with leads and can be accessed from almost any i...

Categories: CRM, Banking CRM, Casino CRM, Channel Management, Complaint Management.

Compare specifications

Compare features

GoldMine: 5 Features

Customer Service
Dashboards
Email Marketing
Marketing Automation
Sales Automation

Base CRM: 10 Features

Contact Management
Customer Database
Customer Service
Dashboards
Email Marketing
Knowledge Base
Lead Management
Sales Automation
Sales Forecasting
Sales Reports
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
GoldMine
ITQlick rating
3/5
Score
85/100
Pricing
4.6/10
License pricing
$65 per user/month
Functionality
23
Compare
Zendesk ...
ITQlick rating
4.4/5
Score
89/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
29
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.