Shlomi Lavi /
Jun 15, 2022
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Bottom Line: Which is Better - Gong.io or Commerce?
Gong.io is more expensive to implement (TCO) than Commerce, and Commerce is rated higher (87/100) than Gong.io (84/100). Gong.io offers users more features (4) than Commerce (3).
Looking for the right Call Recording solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Gong.io Vs. Demandware
Gong.io: Say hello to Conversation Intelligence™. It's changing how we sell.
Because the game is not about having more conversations — it is about having better ones. Gong lets your team stop the guesswork and start using the words that work.
Demandware: Demandware first introduced its innovative, enterprise-class cloud commerce platform in 2004 and continues to set the standard for omni-channel commerce solutions. Today, we power more than 150 retail brands across more than 575 sites around the globe.
Our unique business model encourages partnership and shared success. In other words, if our c...
Who is more expensive? Gong.io or Commerce Cloud?
The real total cost of ownership (TCO) of Call Recording software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Gong.io and Commerce Cloud.
Gong.io price starts at $5,000 per user/year , On a scale between 1 to 10 Gong.io is rated 6, which is similar to the average cost of Call Recording software. Commerce Cloud price starts at $4 per order , When comparing Commerce Cloud to its competitors, the software is rated 4 - lower than the average Call Recording software cost.
Bottom line: Gong.io is more expensive than Commerce Cloud.
Which software includes more/better features?
We've compared Gong.io Vs. Commerce based on some of the most important and required Call Recording features.
Gong.io: Sales Automation, Sales, Sales Management, Sales orders.
Commerce Cloud: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Gong.io's typical customers include: Small, medium and large size businesses, and Commerce Cloud's target customer size include: Small, medium and large size businesses.