Compare Google Hangouts and RingCentral Office - Aug 2022

Shlomi LaviShlomi Lavi / Aug 31, 2022

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Bottom Line: Which is Better - Google Hangouts or RingCentral Office?

RingCentral Office is more expensive to implement (TCO) than Google Hangouts, and Google Hangouts is rated higher (86/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than Google Hangouts (0).

Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Google Vs. RingCentral

Google: Google Inc. is an American corporation which provides Internet-related products and services, including internet search, cloud computing, software and advertisingtechnologies.[6] Advertising revenues from AdWords generate almost all of the company's profits.

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who is more expensive? Google Hangouts or RingCentral?

The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Google Hangouts and RingCentral.

Google Hangouts price starts at $7.99 per month , On a scale between 1 to 10 Google Hangouts is rated 2, which is much lower than the average cost of Team Collaboration software. RingCentral price starts at $20 per user/month , When comparing RingCentral to its competitors, the software is rated 6 - similar to the average Team Collaboration software cost.

Bottom line: RingCentral is more expensive than Google Hangouts.

Which software includes more/better features?

We've compared Google Hangouts Vs. RingCentral Office based on some of the most important and required Team Collaboration features.

Google Hangouts: We are still working to collect the list of features for Google Hangouts.

RingCentral: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording.

Target customer size

Google Hangouts's typical customers include: Medium and large size businesses, and RingCentral's target customer size include: SMBs.

Google Hangouts

ITQlick rating
(4.1/5)

starts at $7.99 per month

Google Hangouts is a cloud-based is a team communication software that is designed to enable c0-workers and business people to chat effortlessly with one another or clients. Hangouts can as well be used as a me...

Categories: Communications, Video Conferencing, VoIP.

RingCentral Office

ITQlick rating
(3.7/5)

starts at $20 per user/month

RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.

Categories: Communications, Video Conferencing, VoIP, Chat.

Compare specifications

Compare features

Google Hangouts: 0 Features

We are working to collect the list of features

RingCentral: 13 Features

ACD (Automatic Call Distribution)
ANI (Automatic Number Identification)
Auto Dialer
Call Conferencing
Call Recording
CTI (Computer Telephony Integration)
Inbound Call Center
IVR System
Outbound IVR
PBX (Private Branch Exchange)
Real Time Reporting
Virtual Call Center Support
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Google H...
ITQlick rating
4.1/5
Score
86/100
Pricing
3.2/10
License pricing
$7.99 per month
Functionality
3
Compare
RingCent...
ITQlick rating
3.7/5
Score
72/100
Pricing
6/10
License pricing
$20 per user/month
Functionality
17
Slack
ITQlick rating
4.6/5
Score
100/100
Pricing
2/10
License pricing
$6.67 per month
Functionality
15
Review
Dropbox
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$9.99 per month
Functionality
23
Deltek P...
ITQlick rating
4.1/5
Score
91/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.