Shlomi Lavi /
Aug 31, 2022
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Bottom Line: Which is Better - Google Hangouts or Talkdesk?
Talkdesk is more expensive to implement (TCO) than Google Hangouts, and Talkdesk is rated higher (88/100) than Google Hangouts (86/100).
Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Google Vs. Talkdesk
Google: Google Inc. is an American corporation which provides Internet-related products and services, including internet search, cloud computing, software and advertisingtechnologies.[6] Advertising revenues from AdWords generate almost all of the company's profits.
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs.
Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
Who is more expensive? Google Hangouts or Talkdesk?
The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Google Hangouts and Talkdesk.
Google Hangouts price starts at $7.99 per month , On a scale between 1 to 10 Google Hangouts is rated 2, which is much lower than the average cost of Team Collaboration software. Talkdesk price starts at $75 per user/month , When comparing Talkdesk to its competitors, the software is rated 4 - lower than the average Team Collaboration software cost.
Bottom line: Talkdesk is more expensive than Google Hangouts.
Which software includes more/better features?
We've compared Google Hangouts Vs. Talkdesk based on some of the most important and required Team Collaboration features.
Google Hangouts: We are still working to collect the list of features for Google Hangouts.
Talkdesk: We are still working to collect the list of features for Talkdesk.
Target customer size
Google Hangouts's typical customers include: Medium and large size businesses, and Talkdesk's target customer size include: SMBs.