Shlomi Lavi /
Mar 07, 2023
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - GoToAssist or Zoho CRM?
GoToAssist is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than GoToAssist (84/100). Zoho CRM offers users more features (16) than GoToAssist (0). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Citrix Systems, Inc. Vs. Zoho
Citrix Systems, Inc.:
Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? GoToAssist or Zoho CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for GoToAssist and Zoho CRM.
GoToAssist price starts at $69 per agent/month , On a scale between 1 to 10 GoToAssist is rated 4, which is lower than the average cost of CRM software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: GoToAssist is more expensive than Zoho CRM.
Which software includes more/better features?
We've compared GoToAssist Vs. Zoho CRM based on some of the most important and required CRM features.
GoToAssist: We are still working to collect the list of features for GoToAssist.
Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.
Target customer size
The software is equipped enough to meet the needs of all business sizes and a variety of types. Zoho CRM is focused on startup to medium firms in different markets.