Compare Grasshopper and CARES™ - Jul 2022

Shlomi LaviShlomi Lavi / Jul 06, 2022

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Bottom Line: Which is Better - Grasshopper or CARES™?

CARES™ is more expensive to implement (TCO) than Grasshopper, and Grasshopper is rated higher (85/100) than CARES™ (82/100). Grasshopper offers users more features (3) than CARES™ (0). There is a clear winner in this case and it is Grasshopper!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Grasshopper Inc. Vs. Centurion, Inc.

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Centurion, Inc.: Since 1981, Centurion has prospered because of our reputation for "Doing what we said we would do". Centurion, Inc. is a privately held corporation providing in-house solutions to help companies better serve their clients. These tools help your employees build strong relationships with your clients thus improving the customer experience. These t...

Who is more expensive? Grasshopper or CARES™?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Grasshopper and CARES™.

Grasshopper price starts at $26 per month , On a scale between 1 to 10 Grasshopper is rated 4, which is lower than the average cost of VoIP software. CARES™ price starts at $2499.95 per license , When comparing CARES™ to its competitors, the software is rated 8 - higher than the average VoIP software cost.

Bottom line: CARES™ is more expensive than Grasshopper.

Which software includes more/better features?

We've compared Grasshopper Vs. CARES™ based on some of the most important and required VoIP features.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

CARES™: We are still working to collect the list of features for CARES™.

Target customer size

Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases. and CARES™'s target customer size include: Small, medium and large size businesses.



Grasshopper

ITQlick rating
(4.5/5)

starts at $26 per month

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Webinar.

CARES™

ITQlick rating
(2.8/5)

starts at $2499.95 per license

CARESTM is a cloud-based communications software that enables customer care agents to determine optimum customer engagement through call routing and queuing functions.

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

CARES™: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Grasshopper
ITQlick rating
4.5/5
Score
85/100
Pricing
5.6/10
License pricing
$26 per month
Functionality
5
Compare
CARES™
ITQlick rating
2.8/5
Score
82/100
Pricing
9.2/10
License pricing
$2499.95 per license
Functionality
13
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.