Compare Grasshopper and Dialer360 - Jul 2022

Shlomi LaviShlomi Lavi / Jul 15, 2022

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Bottom Line: Which is Better - Grasshopper or Dialer360?

Grasshopper is more expensive to implement (TCO) than Dialer360, and Grasshopper is rated higher (85/100) than Dialer360 (82/100). Dialer360 offers users more features (5) than Grasshopper (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Grasshopper Inc. Vs. Dialer360

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Dialer360: Dialer360 is pioneer in providing Cloud call center software solution. With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, Voice and Sms broadcasting, Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You ...

Who is more expensive? Grasshopper or Dialer360?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Grasshopper and Dialer360.

Grasshopper price starts at $26 per month , On a scale between 1 to 10 Grasshopper is rated 4, which is lower than the average cost of VoIP software. Dialer360 price starts at $100 per license , When comparing Dialer360 to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Grasshopper is more expensive than Dialer360.

Which software includes more/better features?

We've compared Grasshopper Vs. Dialer360 based on some of the most important and required VoIP features.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

Dialer360: Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

Target customer size

Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases. and Dialer360's target customer size include: Small, medium and large size businesses.

Grasshopper

ITQlick rating
(4.5/5)

starts at $26 per month

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Webinar.

Dialer360

ITQlick rating
(5/5)

starts at $100 per license

Dialer360 is a call center software developed to help improve the productivity of agents and increase sales lead. The software has a predictive dialer system that automatically dials up customers with affordabl...

Categories: Communications, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording.

Compare specifications

Compare features

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Dialer360: 5 Features

Blended Call Center
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Grasshopper
ITQlick rating
4.5/5
Score
85/100
Pricing
5.6/10
License pricing
$26 per month
Functionality
5
Compare
Dialer360
ITQlick rating
5/5
Score
82/100
Pricing
2/10
License pricing
$100 per license
Functionality
15
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.