Compare Grasshopper and Dialpad - May 2022
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Bottom Line: Which is Better - Grasshopper or Dialpad?
Grasshopper is more expensive to implement (TCO) than Dialpad, and Grasshopper is rated higher (85/100) than Dialpad (84/100). Dialpad offers users more features (5) than Grasshopper (3).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Grasshopper Inc. Vs. Dialpad
Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...
Dialpad: Dialpad (formerly Switch.co) is communications for the modern workplace. We provide cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for us...
Who is more expensive? Grasshopper or Dialpad?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Grasshopper and Dialpad.
Grasshopper price starts at $26 per month , On a scale between 1 to 10 Grasshopper is rated 4, which is lower than the average cost of VoIP software. Dialpad price starts at $15 per user/month , When comparing Dialpad to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: Grasshopper is more expensive than Dialpad.
Which software includes more/better features?
We've compared Grasshopper Vs. Dialpad based on some of the most important and required VoIP features.
Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.
Dialpad: Call Recording, IVR (Interactive Voice Response), Contact Management, VoIP, IVR.
Target customer size
Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases. and Dialpad's target customer size include: Small, medium and large size businesses.
Compare specifications
Grasshopper Specifications
ITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | VoIP -> Grasshopper review |
Company: | Grasshopper Inc. |
Pricing: | starts at $26 per month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | Grasshopper review, Grasshopper pricing, Grasshopper alternatives |
Dialpad Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | VoIP -> Dialpad review |
Company: | Dialpad |
Pricing: | starts at $15 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Dialpad review, Dialpad pricing, Dialpad alternatives |
Compare features
Grasshopper: 3 Features
Dialpad: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.