Compare Grasshopper and HERO Hospitality PBX - Apr 2022

Shlomi LaviShlomi Lavi / Apr 22, 2022

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Bottom Line: Which is Better - Grasshopper or HERO Hospitality PBX?

Grasshopper is more expensive to implement (TCO) than HERO Hospitality PBX, and HERO Hospitality PBX is rated higher (89/100) than Grasshopper (85/100). Grasshopper offers users more features (3) than HERO Hospitality PBX (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Grasshopper Inc. Vs. Dialexia

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Dialexia: Dialexia is an award-winning global telecommunications software & services company specialized in the development of innovative PBX software & VoIP business solutions for corporations, small businesses, service providers & telephony resellers alike. The company also provides custom-built PBX applications to meet the needs of clients in specific sec...

Who is more expensive? Grasshopper or HERO Hospitality PBX?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Grasshopper and HERO Hospitality PBX.

Grasshopper price starts at $26 per month , On a scale between 1 to 10 Grasshopper is rated 4, which is lower than the average cost of VoIP software. HERO Hospitality PBX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Grasshopper is rated 4, which is lower than the average cost of VoIP software.

Bottom line: Grasshopper cost is around the same cost of HERO Hospitality PBX.

Which software includes more/better features?

We've compared Grasshopper Vs. HERO Hospitality PBX based on some of the most important and required VoIP features.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

HERO Hospitality PBX: We are still working to collect the list of features for HERO Hospitality PBX.

Target customer size

Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases. and HERO Hospitality PBX's target customer size include: SMBs.



Grasshopper

ITQlick rating
(4.5/5)

starts at $26 per month

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Webinar.

HERO Hospitality PBX

ITQlick rating
(4.8/5)

HERO Hospitality software is a cloud-based hospitality PBX solution that primarily targets hotels and resorts, as well as other hospitality settings including government & military housing.

Categories: Communications, IVR, VoIP, Data integration, Contact management.

Compare specifications

Compare features

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

HERO Hospitality PBX: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Grasshopper
ITQlick rating
4.5/5
Score
85/100
Pricing
5.6/10
License pricing
$26 per month
Functionality
5
Compare
HERO Hos...
ITQlick rating
4.8/5
Score
89/100
Pricing
5/10
License pricing
Pricing not available
Functionality
5
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.