Compare Grasshopper and Phone-com - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Grasshopper or Phone-com?

Grasshopper is more expensive to implement (TCO) than Phone-com, and Grasshopper is rated higher (85/100) than Phone-com (80/100). Phone-com offers users more features (5) than Grasshopper (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Grasshopper Inc. Vs. Phone.com

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Phone.com: Your phone is more than just a way to reach you. It is an access point that manages your calls, texts, emails, social network, business schedule and connections to your world. At Phone.com, we are more than just a phone company. We are a communications platform that gives you the freedom and flexibility to manage those connections - when you want, ...

Who is more expensive? Grasshopper or Phone-com?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Grasshopper and Phone-com.

Grasshopper price starts at $26 per month , On a scale between 1 to 10 Grasshopper is rated 4, which is lower than the average cost of VoIP software. Phone-com price starts at $11.99 per user/month , When comparing Phone-com to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Grasshopper is more expensive than Phone-com.

Which software includes more/better features?

We've compared Grasshopper Vs. Phone-com based on some of the most important and required VoIP features.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

Phone-com: Call Conferencing, Call Recording, IVR (Interactive Voice Response), VoIP, IVR.

Target customer size

Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases. Customers of the software include small and medium businesses as well as large organizations.