Compare Grasshopper and RingCentral Phone - Apr 2022

Shlomi LaviShlomi Lavi / Apr 22, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

Bottom Line: Which is Better - Grasshopper or RingCentral Phone?

Grasshopper is more expensive to implement (TCO) than RingCentral Phone, RingCentral Phone is rated higher (93/100) than Grasshopper (85/100). RingCentral Phone offers more features (15) to their users than Grasshopper (3). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Grasshopper Inc. compares with RingCentral?

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who's more expensive? Grasshopper or RingCentral Phone?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Grasshopper and RingCentral Phone.

Grasshopper price starts at $26 per month , on a scale between 1 to 10 Grasshopper is rated 4, which is lower than the average cost of VoIP software. RingCentral Phone price starts at $19.99 per user/month , when comparing RingCentral Phone to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Grasshopper cost is around the same cost of RingCentral Phone.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Grasshopper Vs. RingCentral Phone based on some of the most important and required VoIP features. Grasshopper: Data Import/Export, Basic Reports, Online Customer Support. RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases. RingCentral Professional is specifically designed to help individuals who are always on-the-go.

Grasshopper

ITQlick rating
(4.5/5)

starts at $26 per month

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Webinar.

RingCentral Phone

ITQlick rating
(4.2/5)

starts at $19.99 per user/month

RingCentral Professional is a cloud-based phone & call management system designed to serve businesses on the go. The platform helps the users to get directory listings, local business phone numbers that are tol...

Categories: Internet Fax, VoIP, Conference Calling, Auto Attendant, Business Phone Systems.

Compare specifications

Compare features

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

RingCentral Phone: 15 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Grasshopper
ITQlick rating
4.5/5
Score
85/100
Pricing
5.6/10
License pricing
$26 per month
Functionality
5
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.