Compare Gryphon Networks and Sierra Gold - Jun 2022

Shlomi LaviShlomi Lavi / Jun 10, 2022

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Bottom Line: Which is Better - Gryphon Networks or Sierra Gold?

Sierra Gold is more expensive to implement (TCO) than Gryphon Networks, Sierra Gold is rated higher (76/100) than Gryphon Networks (62/100). Gryphon Networks offers more features (9) to their users than Sierra Gold (3).

Looking for the right Call Recording solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Gryphon Networks compares with SAI?

Gryphon Networks: Gryphon Networks is a Boston-based SaaS company founded in 1998. Our mission is to empower the world’s leading enterprises with tools that improve the productivity of large dispersed sales teams.

SAI: SAI and its Sierra Gold™ brand set the standard for customer-driven enterprise call accounting. Throughout our history, we’ve built an industry reputation for providing meaningful business information from the mass of call-related data that floods large enterprises today.

Who's more expensive? Gryphon Networks or Sierra Gold?

The real total cost of ownership (TCO) of Call Recording software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Gryphon Networks and Sierra Gold.

Gryphon Networks price starts at $50 per user/month , on a scale between 1 to 10 Gryphon Networks is rated 4, which is lower than the average cost of Call Recording software. Sierra Gold price starts at $300 per feature/month , when comparing Sierra Gold to their competitors, the software is rated 10 - much higher than the average Call Recording software cost.

Bottom line:Sierra Gold is more expensive than Gryphon Networks.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Gryphon Networks Vs. Sierra Gold based on some of the most important and required Call Recording features. Gryphon Networks: Dashboard, Ad-Hoc Analysis, Ad-Hoc Reporting, Trend Indicators, Data analysis, BI & Analytics, Business Intelligence, Data visualization. Sierra Gold: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Gryphon Networks's typical customers include: SMBs, The software is a viable product for businesses of all sizes.

Gryphon Networks

ITQlick rating
(4.1/5)

starts at $50 per user/month

Gryphon Networks is a growing cloud-based BI software, it is designed to support small and medium size business. Gryphon Networks received a rating of 4.1 from ITQlick team. The software cost is considered affo...

Categories: BI & Analytics, Business Intelligence, Business performance management, Dashboards & KPIs.

Sierra Gold

ITQlick rating
(4.5/5)

starts at $300 per feature/month

Sierra Gold Communications Management is a package of mobile expense management solutions for businesses of all sizes. It offers accounting integration along with billing for voice and data and other ca...

Categories: Core Accounting.

Compare specifications

Compare features

Gryphon Networks: 9 Features

Dashboard
Ad-Hoc Analysis
Ad-Hoc Reporting
Trend Indicators
Data analysis
BI & Analytics
Business Intelligence
Data visualization
Business performance management

Sierra Gold: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Gryphon ...
ITQlick rating
4.1/5
Score
62/100
Pricing
4.4/10
License pricing
$50 per user/month
Functionality
16
Compare
Sierra G...
ITQlick rating
4.5/5
Score
76/100
Pricing
10/10
License pricing
$300 per feature/month
Functionality
4
ExecVision
ITQlick rating
4.3/5
Score
88/100
Pricing
5/10
License pricing
$1,254 per license
Functionality
4
Gong.io
ITQlick rating
4.9/5
Score
84/100
Pricing
6/10
License pricing
$5,000 per user/year
Functionality
7
WinCall
ITQlick rating
3.5/5
Score
81/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
7
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.