Shlomi Lavi /
Nov 22, 2022
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Bottom Line: Which is Better - Gryphon Networks or Sierra Gold?
Sierra Gold is more expensive to implement (TCO) than Gryphon Networks, and Sierra Gold is rated higher (76/100) than Gryphon Networks (62/100). Gryphon Networks offers users more features (9) than Sierra Gold (3).
Looking for the right Call Recording solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Gryphon Networks Vs. SAI
Gryphon Networks: Gryphon Networks is a Boston-based SaaS company founded in 1998. Our mission is to empower the world’s leading enterprises with tools that improve the productivity of large dispersed sales teams.
SAI: SAI and its Sierra Gold™ brand set the standard for customer-driven enterprise call accounting. Throughout our history, we’ve built an industry reputation for providing meaningful business information from the mass of call-related data that floods large enterprises today.
Who is more expensive? Gryphon Networks or Sierra Gold?
The real total cost of ownership (TCO) of Call Recording software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Gryphon Networks and Sierra Gold.
Gryphon Networks price starts at $50 per user/month , On a scale between 1 to 10 Gryphon Networks is rated 4, which is lower than the average cost of Call Recording software. Sierra Gold price starts at $300 per feature/month , When comparing Sierra Gold to its competitors, the software is rated 10 - much higher than the average Call Recording software cost.
Bottom line: Sierra Gold is more expensive than Gryphon Networks.
Which software includes more/better features?
We've compared Gryphon Networks Vs. Sierra Gold based on some of the most important and required Call Recording features.
Gryphon Networks: Dashboard, Ad-Hoc Analysis, Ad-Hoc Reporting, Trend Indicators, Data analysis, BI & Analytics, Business Intelligence, Data visualization.
Sierra Gold: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Gryphon Networks's typical customers include: SMBs, The software is a viable product for businesses of all sizes.