Compare HappyFox and Lessons - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - HappyFox or Lessons?

Lessons is more expensive to implement (TCO) than HappyFox, and Lessons is rated higher (84/100) than HappyFox (77/100). HappyFox offers users more features (11) than Lessons (5).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Happyfox Inc Vs. Secutor Solutions LLC

Happyfox Inc : HappyFox is a Cloud based Help Desk software that is developed by a super passionate technology team that is experienced in solving customer support problems. As mentioned by the top technology blog Mashable, HappyFox is a "Beautifully designed App" that is loved by thousands of businesses of all sizes for its ease of actioning the support workfl...

Secutor Solutions LLC: OUR MISSION Provide superior services and products for the discovery, capture, management and reuse of knowledge. Demonstrate resolute commitment and passion for understanding and delivering the customer's needs in all products and services.

Who is more expensive? HappyFox or Lessons Learned Database?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HappyFox and Lessons Learned Database.

HappyFox price starts at $29 per agent/month , On a scale between 1 to 10 HappyFox is rated 2, which is much lower than the average cost of Help Desk software. Lessons Learned Database price starts at $8 per user/month , When comparing Lessons Learned Database to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: HappyFox cost is around the same cost of Lessons Learned Database.

Which software includes more/better features?

We've compared HappyFox Vs. Lessons based on some of the most important and required Help Desk features.

HappyFox: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting, Rules/Workflows.

Lessons Learned Database: Workforce Management, Project Management, Issue Management, Project Portfolio Management, Collaboration Management.

Target customer size

HappyFox is best for almost every type of business. The typical clients that can benefit from Lessons Learned Database are those from the small to medium-sized business especially those who are in the Information Technology (IT) and other information providers.