Compare Hatchbuck and Oracle Service Cloud - Dec 2022
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Bottom Line: Which is Better - Hatchbuck or Oracle Service Cloud?
Oracle Service Cloud is more expensive to implement (TCO) than Hatchbuck, and Oracle Service Cloud is rated with the same score (83/100) as Hatchbuck (83/100). Hatchbuck offers users more features (5) than Oracle Service Cloud (3). There is a clear winner in this case and it is Hatchbuck!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Hatchbuck Vs. Oracle Corporation
Hatchbuck: Today, Hatchbuck is on a mission to help power the dreams of small business and gives back to entrepreneurs around the globe as part of our Givebuck and Incubator programs. If you are in St. Louis or just passing through, we invite you to come hang with us, grab a rueben from our team's favorite lunch spot: Pickles Deli, and check out the Trex inc...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? Hatchbuck or RightNow CX?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hatchbuck and RightNow CX.
Hatchbuck price starts at $29 per month , On a scale between 1 to 10 Hatchbuck is rated 2, which is much lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Hatchbuck is rated 2, which is much lower than the average cost of CRM software.
Bottom line: RightNow CX is more expensive than Hatchbuck.
Which software includes more/better features?
We've compared Hatchbuck Vs. Oracle Service Cloud based on some of the most important and required CRM features.
Hatchbuck: Campaign Management, Lead Management, Automatic Call Scheduling, Email Marketing, Marketing Automation.
RightNow CX: Customer Service, Marketing Automation, Sales Automation.
Target customer size
Customers of the software mainly come from small and medium businesses. The software is a viable product for all business sizes and in a wide range of industries.
Oracle Service Cloud
RightNow CX is a customer relationship management solution for businesses of all sizes. It also offers various collaboration, marketing, and sales automation services. Originally designed by RightNow Technologi...
PriceDemoCompare specifications
Hatchbuck Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Hatchbuck review |
Company: | Hatchbuck |
Pricing: | starts at $29 per month |
Typical customers: | Small businesses and start ups |
Platforms: | Cloud |
Links: | Hatchbuck review, Hatchbuck pricing, Hatchbuck alternatives |
Oracle Service Cloud Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | CRM -> Oracle Service Cloud review |
Company: | Oracle Corporation |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Oracle Service Cloud review, Oracle Service Cloud pricing, Oracle Service Cloud alternatives |
Compare features
Hatchbuck: 5 Features
RightNow CX: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.