Compare Hatchbuck and Service Pro - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - Hatchbuck or Service Pro?

Service Pro is more expensive to implement (TCO) than Hatchbuck, and Hatchbuck is rated higher (83/100) than Service Pro (77/100). Service Pro offers users more features (7) than Hatchbuck (5).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Hatchbuck Vs. MSI Data

Hatchbuck: Today, Hatchbuck is on a mission to help power the dreams of small business and gives back to entrepreneurs around the globe as part of our Givebuck and Incubator programs. If you are in St. Louis or just passing through, we invite you to come hang with us, grab a rueben from our team's favorite lunch spot: Pickles Deli, and check out the Trex inc...

MSI Data: Our mission is to help organizations improve the productivity of their field workforce. Whether the field workforce consists of 25 workers or 2,500, there is a direct correlation between the productivity of that workforce and the information management tools and methods the organization employs.

Who is more expensive? Hatchbuck or Service Pro?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hatchbuck and Service Pro.

Hatchbuck price starts at $29 per month , On a scale between 1 to 10 Hatchbuck is rated 2, which is much lower than the average cost of CRM software. Service Pro accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Hatchbuck is rated 2, which is much lower than the average cost of CRM software.

Bottom line: Service Pro is more expensive than Hatchbuck.

Which software includes more/better features?

We've compared Hatchbuck Vs. Service Pro based on some of the most important and required CRM features.

Hatchbuck: Campaign Management, Lead Management, Automatic Call Scheduling, Email Marketing, Marketing Automation.

Service Pro: Basic Reports, Data Import/Export, Online Customer Support, Billing & Invoicing, Contract Management.

Target customer size

Customers of the software mainly come from small and medium businesses. Customers of the software include small and medium businesses as well as large enterprises.