Compare Hatchbuck vs SugarCRM

Hatchbuck Vs. SugarCRM: Which is better?

Shlomi Lavi / Nov 20, 2019

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Hatchbuck: Today, Hatchbuck is on a mission to help power the dreams of small business and gives back to entrepreneurs around the globe as part of our Givebuck and Incubator programs. If you are in St. Louis or just passing through, we invite you to come hang with us, grab a rueben from our team's favorite lunch spot: Pickles Deli, and check out the Trex incubator where the Hatchbuck story began.

SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizations with a 360-degree view of their customers. Businesses in all vertical markets ranging in size from the SMB through the enterprise leverage the power of Sugar every day. The company is headquartered in Cupertino, California with European headquarters in Munich, Germany and Asia Pacific headquarters in Sydney, Australia.

Pricing/cost comparison

The real cost of CRM software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Hatchbuck TCO and SugarCRM Enterprise total cost to help with the total cost of ownership calculation.

Hatchbuck price Starting from $39 Per month , on a scale between 1 to 10 Hatchbuck is rated 2, which is much lower than the average cost of CRM software. SugarCRM Enterprise price Starting from $60 Per month/user , when comparing SugarCRM Enterprise to their competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line:SugarCRM Enterprise is more expensive than Hatchbuck.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Hatchbuck Vs. SugarCRM based on some of the most important and required CRM features.
Hatchbuck: Campaign Management, Lead Management, Automatic Call Scheduling, Email Marketing, Marketing Automation, ..
SugarCRM Enterprise list of features include the following: Campaign Management, Case Management, Contact Management, Contract Management, Customer Self Service Portal, .

Target customer size

Customers of the software mainly come from small and medium businesses. SugarCRM is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, SugarCRM Enterprise offers flexible features that can be tailored to your needs.