Shlomi Lavi /
Mar 09, 2022
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Bottom Line: Which is Better - Healthcare Relationship Cloud or Zoho Support?
Healthcare Relationship Cloud is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than Healthcare Relationship Cloud (78/100). Zoho Support offers users more features (24) than Healthcare Relationship Cloud (0). There is a clear winner in this case and it is Zoho Support!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
hc1.com Vs. Zoho
hc1.com : hc1.com Inc. offers Healthcare Relationship Cloud, a Software-as-a-Service model solution that optimizes relationships and information access for healthcare organizations across the continuum of care. Its Healthcare Relationship Cloud solution enables health systems, laboratories, radiology groups, and other healthcare entities to identify and focu...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Healthcare Relationship Cloud or Zoho Support?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Healthcare Relationship Cloud and Zoho Support.
Healthcare Relationship Cloud price starts at $300 per month , On a scale between 1 to 10 Healthcare Relationship Cloud is rated 4, which is lower than the average cost of Customer Service software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: Healthcare Relationship Cloud is more expensive than Zoho Support.
Which software includes more/better features?
We've compared Healthcare Relationship Cloud Vs. Zoho Support based on some of the most important and required Customer Service features.
Healthcare Relationship Cloud: We are still working to collect the list of features for Healthcare Relationship Cloud.
Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.
Target customer size
Healthcare Relationship Cloud's typical customers include: Small, medium and large size businesses, Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.