Compare HEAT Cloud Solutions and Dashbell - Jul 2022

Shlomi LaviShlomi Lavi / Jul 25, 2022

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Bottom Line: Which is Better - HEAT Cloud Solutions or Dashbell?

HEAT Cloud Solutions is more expensive to implement (TCO) than Dashbell, and Dashbell is rated higher (83/100) than HEAT Cloud Solutions (81/100). HEAT Cloud Solutions offers users more features (14) than Dashbell (0).

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FrontRange Solutions Vs. Dashbell

FrontRange Solutions: FrontRange is the global leader in Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. With its suite of HEAT applications, FrontRange is the only ITSM provider in the world that delivers Service Management software with fully integrated Voice Automation and Client Management capabilities on-premise and in the cloud. HEAT ma...

Dashbell : Dashbell gives independent hotels the power to take charge of their reservations. Using our online reservations tool and hotel management system, hotels can now take back control and reduce commissions paid to outside travel agencies. Dashbell also saves owners and managers time and money by improving efficiency behind the front desk and with daily...

Who is more expensive? HEAT Cloud Solutions or Dashbell?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HEAT Cloud Solutions and Dashbell.

HEAT Cloud Solutions price starts at $1,695 per user/month , On a scale between 1 to 10 HEAT Cloud Solutions is rated 4, which is lower than the average cost of Customer Service software. Dashbell price starts at $37 per month , When comparing Dashbell to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.

Bottom line: HEAT Cloud Solutions is more expensive than Dashbell.

Which software includes more/better features?

We've compared HEAT Cloud Solutions Vs. Dashbell based on some of the most important and required Customer Service features.

HEAT Cloud Solutions: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Event Logs, Hardware Inventory, IT Asset Management, IT Cost Management, Problem Management, Service Management, Service Portfolio, Service Reporting.

Dashbell: We are still working to collect the list of features for Dashbell.

Target customer size

Heat Cloud solutions are meant for use by Service and Support teams, Service Desks and Help Desks to provide high quality client service. The software has specifically been designed for small and medium property businesses.

HEAT Cloud Solutions

ITQlick rating
(4/5)

starts at $1,695 per user/month

HEAT Cloud Solutions provides a powerful Service Management tool that can seamlessly integrate both the Client and Services function of a business. The software has been built specifically for the cloud with th...

Categories: CRM, Customer Service, Customer Success, Help Desk.

Dashbell

ITQlick rating
(4.8/5)

starts at $37 per month

Dashbell is a web based hotel and hospitality management solution for small and medium property businesses. It offers such capabilities as distribution channel management, flexible rate management, online booki...

Categories: Development Tools Platform, Software upgrade, Hotel Booking & Reservations, Hotel Management.

Compare specifications

Compare features

HEAT Cloud Solutions: 14 Features

Event Logs
Hardware Inventory
IT Asset Management
IT Cost Management
Problem Management
Service Management
Service Portfolio
Service Reporting
Service Request Management
Software Deployment
Software Inventory
Data Import/Export
Basic Reports
Online Customer Support

Dashbell: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
HEAT Clo...
ITQlick rating
4/5
Score
81/100
Pricing
5.2/10
License pricing
$1,695 per user/month
Functionality
33
Compare
Dashbell
ITQlick rating
4.8/5
Score
83/100
Pricing
3/10
License pricing
$37 per month
Functionality
4
Customer...
ITQlick rating
4.8/5
Score
97/100
Pricing
5.8/10
License pricing
$29 per month
Functionality
9
Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Compare
Pipeline...
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.