Compare Ivanti and AffinityLive Sync - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Ivanti or AffinityLive Sync?

Ivanti is more expensive to implement (TCO) than AffinityLive Sync, and AffinityLive Sync is rated higher (86/100) than Ivanti (77/100). AffinityLive Sync offers users more features (3) than Ivanti (0). There is a clear winner in this case and it is AffinityLive Sync!

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

HEAT Software USA Inc. Vs. AffinityLive

HEAT Software USA Inc.: HEAT Software is leading the unification of Cloud Service Management (CSM) and Unified Endpoint Management (UEM). We empower IT, HR, Facilities, Customer Service and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to proactively detect and protect agains...

AffinityLive: AffinityLive was initially developed as internal system for a fast growing professional service, which was struggling to manage sales, projects, service and billing. Find out how, by working with professional service businesses all over the world, our team has refined AffinityLive to deliver solutions to intractable business challenges.

Who is more expensive? Ivanti or AffinityLive Sync?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ivanti and AffinityLive Sync.

Ivanti accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 HEAT Software Solutions is rated 6, which is similar to the average cost of Help Desk software. AffinityLive Sync price starts at $24 per 5 users/month , When comparing AffinityLive Sync to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Ivanti is more expensive than AffinityLive Sync.

Which software includes more/better features?

We've compared Ivanti Vs. AffinityLive Sync based on some of the most important and required Help Desk features.

Ivanti: We are still working to collect the list of features for Ivanti.

AffinityLive Sync: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The typical customers who benefit from using this software are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of IT service management and business process outsourcing. Main customer base of the software comes from small and medium businesses.