Compare Ivanti and SuiteCRM - Oct 2022

Shlomi LaviShlomi Lavi / Oct 27, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Ivanti or SuiteCRM?

Ivanti is more expensive to implement (TCO) than SuiteCRM, and SuiteCRM is rated higher (81/100) than Ivanti (77/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

HEAT Software USA Inc. Vs. SalesAgility

HEAT Software USA Inc.: HEAT Software is leading the unification of Cloud Service Management (CSM) and Unified Endpoint Management (UEM). We empower IT, HR, Facilities, Customer Service and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to proactively detect and protect agains...

SalesAgility: SalesAgility re an employee-owned CRM Consultancy. As such, we are highly invested in developing cutting edged and innovative open sourced CRM solutions for organisations locally, nationally and globally. SalesAgility began life delivering bespoke open source solutions for the SugarCRM Community Edition over a decade ago. By 2013 however, SugarC...

Who is more expensive? Ivanti or SuiteCRM?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ivanti and SuiteCRM.

Ivanti accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 HEAT Software Solutions is rated 6, which is similar to the average cost of Help Desk software. SuiteCRM price starts at $1,500 per license , When comparing SuiteCRM to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Ivanti is more expensive than SuiteCRM.

Which software includes more/better features?

We've compared Ivanti Vs. SuiteCRM based on some of the most important and required Help Desk features.

Ivanti: We are still working to collect the list of features for Ivanti.

SuiteCRM: We are still working to collect the list of features for SuiteCRM.

Target customer size

The typical customers who benefit from using this software are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of IT service management and business process outsourcing. SuiteCRM is a designed for small businesses (1-20 employees) use, medium-sized companies (10-100 employees) and in large enterprises (more than 1000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM.

Ivanti

ITQlick rating
(4/5)

HEAT Software Solutions is a help desk solution that comes in three options which are cloud-based, mobile, and on-premise option. The solution helps businesses communicate with their customers and other people ...

Categories: Banking CRM, Casino CRM, Healthcare CRM, Help Desk.

SuiteCRM

ITQlick rating
(4.3/5)

starts at $1,500 per license

SuiteCRM is a cloud-based and an on-premise open-source customer relationship management software solution. This software is enterprise-ready and can also be customized to fit a business of any size as well as ...

Categories: Document Management, Banking CRM, Casino CRM, Customer Success, Healthcare CRM.

Compare specifications

Compare features

Ivanti: 0 Features

We are working to collect the list of features

SuiteCRM: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Ivanti
ITQlick rating
4/5
Score
77/100
Pricing
6/10
License pricing
Pricing not available
Functionality
6
Review
Compare
SuiteCRM
ITQlick rating
4.3/5
Score
81/100
Pricing
2/10
License pricing
$1,500 per license
Functionality
18
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.