Shlomi Lavi /
Dec 19, 2022
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Bottom Line: Which is Better - Help.com Live Chat or WhosOn?
WhosOn is more expensive to implement (TCO) than Help.com Live Chat, and WhosOn is rated higher (90/100) than Help.com Live Chat (25/100). WhosOn offers users more features (3) than Help.com Live Chat (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Help.com Vs. Parker Software
Help.com: At Help.com, our team of customer service and technology experts is building the next generation of customer service software. Help.com was founded as the result of the scaling challenges that our founder and our lead investor faced as they grew their companies. As part of the companies’ rapid growth, they were quickly outgrowing the small business...
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Who is more expensive? Help.com Live Chat or WhosOn?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Help.com Live Chat and WhosOn.
Help.com Live Chat price starts at $80 per user/month , On a scale between 1 to 10 Help.com Live Chat is rated 2, which is much lower than the average cost of Chat software. WhosOn price starts at $33 per user/month , When comparing WhosOn to its competitors, the software is rated 4 - lower than the average Chat software cost.
Bottom line: WhosOn is more expensive than Help.com Live Chat.
Which software includes more/better features?
We've compared Help.com Live Chat Vs. WhosOn based on some of the most important and required Chat features.
Help.com Live Chat: We are still working to collect the list of features for Help.com Live Chat.
WhosOn: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include businesses of all sizes and a diverse range of types. and WhosOn's target customer size include: Small, medium and large size businesses.