starts at $19 per agent/month
Help Sumo is a cloud-based Help Desk software that assists agents and managers in handling a ticketing system with links to various departments within the organization.
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BOSS Support Central is more expensive to implement (TCO) than Help Sumo, and BOSS Support Central is rated with the same score (84/100) as Help Sumo (84/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
AJ Square Inc: AJ Square Incorporation is a U.S.based global IT service provider delivering technology-driven business solutions that meet the strategic objectives of IT clients. Each solution is delivered with the industry-benchmark predictability and operational superiority thereby increasing competitiveness of Global Clients in this information age.
BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Help Sumo and BOSS Support Central.
Help Sumo price starts at $19 per agent/month , On a scale between 1 to 10 Help Sumo is rated 2, which is much lower than the average cost of Help Desk software. BOSS Support Central price starts at $19 per user/month , When comparing BOSS Support Central to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Help Sumo cost is around the same cost of BOSS Support Central.
We've compared Help Sumo Vs. BOSS Support Central based on some of the most important and required Help Desk features.
Help Sumo: We are still working to collect the list of features for Help Sumo.
BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.
Help Sumo's typical customers include: Small, medium and large size businesses, Boss Support Central is ideal for small, medium, and large IT and Project Management Companies.
starts at $19 per agent/month
Help Sumo is a cloud-based Help Desk software that assists agents and managers in handling a ticketing system with links to various departments within the organization.
Compare Pricingstarts at $19 per user/month
BOSS Support Central is an integrated IT support management (ITSM) system that helps manage a company’s IT customer support services. The suite of services include IT Service Desk, Asset Management and Lifecycl...
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Help Sumo review |
Company: | AJ Square Inc |
Pricing: | starts at $19 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Help Sumo review, Help Sumo pricing, Help Sumo alternatives |
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> BOSS Support Central review |
Company: | BOSS - Business Oriented Software Solutions. |
Pricing: | starts at $19 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile |
Links: | BOSS Support Central review, BOSS Support Central pricing, BOSS Support Central alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.