Compare Help Sumo and C2 ATOM - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Help Sumo or C2 ATOM?

C2 ATOM is more expensive to implement (TCO) than Help Sumo, and Help Sumo is rated higher (84/100) than C2 ATOM (80/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AJ Square Inc Vs. C2 Innovations

AJ Square Inc: AJ Square Incorporation is a U.S.based global IT service provider delivering technology-driven business solutions that meet the strategic objectives of IT clients. Each solution is delivered with the industry-benchmark predictability and operational superiority thereby increasing competitiveness of Global Clients in this information age.

C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...

Who is more expensive? Help Sumo or C2 ATOM?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Help Sumo and C2 ATOM.

Help Sumo price starts at $19 per agent/month , On a scale between 1 to 10 Help Sumo is rated 2, which is much lower than the average cost of Help Desk software. C2 ATOM price starts at $40 per user/month , When comparing C2 ATOM to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Help Sumo cost is around the same cost of C2 ATOM.

Which software includes more/better features?

We've compared Help Sumo Vs. C2 ATOM based on some of the most important and required Help Desk features.

Help Sumo: We are still working to collect the list of features for Help Sumo.

C2 ATOM: We are still working to collect the list of features for C2 ATOM.

Target customer size

Help Sumo's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes hailing from a variety of industries.