Compare HelpCrunch and BirdEye - Jul 2022
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Bottom Line: Which is Better - HelpCrunch or BirdEye?
BirdEye is more expensive to implement (TCO) than HelpCrunch, and BirdEye is rated higher (89/100) than HelpCrunch (82/100). BirdEye offers users more features (7) than HelpCrunch (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
HelpCrunch Corporation Vs. BirdEye
HelpCrunch Corporation: The idea of HelpCrunch came from our extensive experience managing online businesses. Using disconnected tools and communication channels to talk with the customers often resulted in chaotic interactions - some conversations got repeated, missed, overlooked or out of context.
BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...
Who is more expensive? HelpCrunch or BirdEye?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HelpCrunch and BirdEye.
HelpCrunch price starts at $12 per user/month , On a scale between 1 to 10 HelpCrunch is rated 2, which is much lower than the average cost of Chat software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Chat software cost.
Bottom line: BirdEye is more expensive than HelpCrunch.
Which software includes more/better features?
We've compared HelpCrunch Vs. BirdEye based on some of the most important and required Chat features.
HelpCrunch: We are still working to collect the list of features for HelpCrunch.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.
Target customer size
HelpCrunch's typical customers include: SMBs, and BirdEye's target customer size include: Small, medium and large size businesses.
Compare specifications
HelpCrunch Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> HelpCrunch review |
Company: | HelpCrunch Corporation |
Pricing: | starts at $12 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | HelpCrunch review, HelpCrunch pricing, HelpCrunch alternatives |
BirdEye Specifications
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Chat -> BirdEye review |
Company: | BirdEye |
Pricing: | starts at $3,000 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | BirdEye review, BirdEye pricing, BirdEye alternatives |
Compare features
HelpCrunch: 0 Features
BirdEye: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.