Compare HelpCrunch and Pure Chat - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - HelpCrunch or Pure Chat?

Pure Chat is more expensive to implement (TCO) than HelpCrunch, and Pure Chat is rated higher (90/100) than HelpCrunch (82/100).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

HelpCrunch Corporation Vs. Pure Chat, Inc.

HelpCrunch Corporation: The idea of HelpCrunch came from our extensive experience managing online businesses. Using disconnected tools and communication channels to talk with the customers often resulted in chaotic interactions - some conversations got repeated, missed, overlooked or out of context.

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...

Who is more expensive? HelpCrunch or Pure Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HelpCrunch and Pure Chat.

HelpCrunch price starts at $12 per user/month , On a scale between 1 to 10 HelpCrunch is rated 2, which is much lower than the average cost of Chat software. Pure Chat price starts at $39 per month , When comparing Pure Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: HelpCrunch cost is around the same cost of Pure Chat.

Which software includes more/better features?

We've compared HelpCrunch Vs. Pure Chat based on some of the most important and required Chat features.

HelpCrunch: We are still working to collect the list of features for HelpCrunch.

Pure Chat: We are still working to collect the list of features for Pure Chat.

Target customer size

HelpCrunch's typical customers include: SMBs, The software is a most viable solution for small and medium sized businesses.