Compare HelpCrunch and Velaro Live Chat - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - HelpCrunch or Velaro Live Chat?

Velaro Live Chat is more expensive to implement (TCO) than HelpCrunch, and Velaro Live Chat is rated with the same score (82/100) as HelpCrunch (82/100).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

HelpCrunch Corporation Vs. Velaro

HelpCrunch Corporation: The idea of HelpCrunch came from our extensive experience managing online businesses. Using disconnected tools and communication channels to talk with the customers often resulted in chaotic interactions - some conversations got repeated, missed, overlooked or out of context.

Velaro: Velaro is a leading, award-winning vendor that works with big & small companies to provide packages for any budget, ensuring that clients get the best live chat experience possible! Each year, businesses spend $12 billion on technology that never gets implemented because they’re not provided with the necessary support. With more than twelve years ...

Who is more expensive? HelpCrunch or Velaro Live Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HelpCrunch and Velaro Live Chat.

HelpCrunch price starts at $12 per user/month , On a scale between 1 to 10 HelpCrunch is rated 2, which is much lower than the average cost of Chat software. Velaro Live Chat price starts at $64.95 per user/month , When comparing Velaro Live Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: HelpCrunch cost is around the same cost of Velaro Live Chat.

Which software includes more/better features?

We've compared HelpCrunch Vs. Velaro Live Chat based on some of the most important and required Chat features.

HelpCrunch: We are still working to collect the list of features for HelpCrunch.

Velaro Live Chat: We are still working to collect the list of features for Velaro Live Chat.

Target customer size

HelpCrunch's typical customers include: SMBs, Customers of the software include businesses of all sizes and a diverse range of types.