Compare HelpCrunch and WhosOn - Jul 2022

Shlomi LaviShlomi Lavi / Jul 13, 2022

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Bottom Line: Which is Better - HelpCrunch or WhosOn?

WhosOn is more expensive to implement (TCO) than HelpCrunch, and WhosOn is rated higher (90/100) than HelpCrunch (82/100). WhosOn offers users more features (3) than HelpCrunch (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

HelpCrunch Corporation Vs. Parker Software

HelpCrunch Corporation: The idea of HelpCrunch came from our extensive experience managing online businesses. Using disconnected tools and communication channels to talk with the customers often resulted in chaotic interactions - some conversations got repeated, missed, overlooked or out of context.

Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.

Who is more expensive? HelpCrunch or WhosOn?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HelpCrunch and WhosOn.

HelpCrunch price starts at $12 per user/month , On a scale between 1 to 10 HelpCrunch is rated 2, which is much lower than the average cost of Chat software. WhosOn price starts at $33 per user/month , When comparing WhosOn to its competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: WhosOn is more expensive than HelpCrunch.

Which software includes more/better features?

We've compared HelpCrunch Vs. WhosOn based on some of the most important and required Chat features.

HelpCrunch: We are still working to collect the list of features for HelpCrunch.

WhosOn: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

HelpCrunch's typical customers include: SMBs, and WhosOn's target customer size include: Small, medium and large size businesses.

HelpCrunch

ITQlick rating
(4.8/5)

starts at $12 per user/month

HelpCrunch is a growing cloud-based CRM software, it is designed to support small and medium size business. HelpCrunch received a rating of 4.8 from ITQlick team. The software cost is considered affordable (1/...

Categories: Banking CRM, Casino CRM, Healthcare CRM, Insurance CRM.

WhosOn

ITQlick rating
(4.1/5)

starts at $33 per user/month

WhosOn is a growing cloud-based Website analysis software, it is designed to support small, medium and large size business. WhosOn received a rating of 4.1 from ITQlick team. The software cost is considered aff...

Categories: Chat, Web analytics.

Compare specifications

WhosOn Specifications

ITQlick Score: 90/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Chat -> WhosOn review
Company: Parker Software
Pricing: starts at $33 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: WhosOn review, WhosOn pricing, WhosOn alternatives

Compare features

HelpCrunch: 0 Features

We are working to collect the list of features

WhosOn: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
HelpCrunch
ITQlick rating
4.8/5
Score
82/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
5
Compare
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.