Compare Helpjuice and Centralpoint - Jun 2022

Shlomi LaviShlomi Lavi / Jun 26, 2022

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Bottom Line: Which is Better - Helpjuice or Centralpoint?

Centralpoint is more expensive to implement (TCO) than Helpjuice, and Centralpoint is rated higher (84/100) than Helpjuice (83/100). Centralpoint offers users more features (8) than Helpjuice (0).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Helpjuice Vs. Oxcyon

Helpjuice: Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without havin...

Oxcyon: Oxcyon's Centralpoint technology is a leading Digital Experience Platform. This centralized platform harmonizes the many functions you need, in contrast to the traditional approach of cobbling together disparate technologies. Oxcyon's Centralpoint technology harmonizes your information, so that each user can be served in a personalized way. Central...

Who is more expensive? Helpjuice or Centralpoint Software?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Helpjuice and Centralpoint Software.

Helpjuice price starts at $120 per month , On a scale between 1 to 10 Helpjuice is rated 2, which is much lower than the average cost of Knowledge Management software. Centralpoint Software accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Helpjuice is rated 2, which is much lower than the average cost of Knowledge Management software.

Bottom line: Centralpoint Software is more expensive than Helpjuice.

Which software includes more/better features?

We've compared Helpjuice Vs. Centralpoint based on some of the most important and required Knowledge Management features.

Helpjuice: We are still working to collect the list of features for Helpjuice.

Centralpoint Software: Dashboard, Data Analysis Tools, Document Management, Project Management, Customer Experience Management.

Target customer size

Helpjuice's typical customers include: SMBs, and Centralpoint Software's target customer size include: Small, medium and large size businesses.

Helpjuice

ITQlick rating
(4.7/5)

starts at $120 per month

Helpjuice is a cloud-based knowledge management software that allows managers to build custom search engines for knowledge base from scratch and observe users search behavior.

Categories: Data Analysis Tools, CRM, Complaint Management, Customer Loyalty.

Centralpoint

ITQlick rating
(4.7/5)

Centralpoint is a knowledge management software for businesses to automate retention policies, dynamically create documents, manage records, and automatically apply metadata.

Categories: Data Analysis Tools, Dashboards & KPIs, Video Conferencing, Content Management, Document Management.

Compare specifications

Compare features

Helpjuice: 0 Features

We are working to collect the list of features

Centralpoint Software: 8 Features

Dashboard
Data Analysis Tools
Document Management
Project Management
Customer Experience Management
Data visualization
Content Management
Knowledge Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Helpjuice
ITQlick rating
4.7/5
Score
83/100
Pricing
2/10
License pricing
$120 per month
Functionality
10
Compare
Centralp...
ITQlick rating
4.7/5
Score
84/100
Pricing
9.4/10
License pricing
Pricing not available
Functionality
23
Yext
ITQlick rating
3.3/5
Score
91/100
Pricing
6.4/10
License pricing
$199 per year
Functionality
3
Review
KnowledgeOwl
ITQlick rating
4.7/5
Score
89/100
Pricing
2/10
License pricing
$79 per month
Functionality
7
Lessons
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$8 per user/month
Functionality
15

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.