Compare Helpjuice and KMS Lighthouse - Jun 2022

Shlomi LaviShlomi Lavi / Jun 26, 2022

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Bottom Line: Which is Better - Helpjuice or KMS Lighthouse?

KMS Lighthouse is more expensive to implement (TCO) than Helpjuice, and Helpjuice is rated higher (83/100) than KMS Lighthouse (79/100).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Helpjuice Vs. KMS lighthouse

Helpjuice: Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without havin...

KMS lighthouse: ...

Who is more expensive? Helpjuice or KMS Lighthouse?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Helpjuice and KMS Lighthouse.

Helpjuice price starts at $120 per month , On a scale between 1 to 10 Helpjuice is rated 2, which is much lower than the average cost of Knowledge Management software. KMS Lighthouse price starts at $25 per user/month , When comparing KMS Lighthouse to its competitors, the software is rated 6 - similar to the average Knowledge Management software cost.

Bottom line: KMS Lighthouse is more expensive than Helpjuice.

Which software includes more/better features?

We've compared Helpjuice Vs. KMS Lighthouse based on some of the most important and required Knowledge Management features.

Helpjuice: We are still working to collect the list of features for Helpjuice.

KMS Lighthouse: We are still working to collect the list of features for KMS Lighthouse.

Target customer size

Helpjuice's typical customers include: SMBs, and KMS Lighthouse's target customer size include: Small businesses and start ups.



Helpjuice

ITQlick rating
(4.7/5)

starts at $120 per month

Helpjuice is a cloud-based knowledge management software that allows managers to build custom search engines for knowledge base from scratch and observe users search behavior.

Categories: Data Analysis Tools, CRM, Complaint Management, Customer Loyalty.

KMS Lighthouse

ITQlick rating
(4.5/5)

starts at $25 per user/month

KMS Lighthouse is an on-premise and cloud-hosted customer relationship system that incorporates contact center knowledge and sales management tools in a single platform. The software solution enables customer c...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

Helpjuice: 0 Features

We are working to collect the list of features

KMS Lighthouse: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Helpjuice
ITQlick rating
4.7/5
Score
83/100
Pricing
2/10
License pricing
$120 per month
Functionality
10
Compare
KMS Ligh...
ITQlick rating
4.5/5
Score
79/100
Pricing
7.4/10
License pricing
$25 per user/month
Functionality
14
Yext
ITQlick rating
3.3/5
Score
91/100
Pricing
6.4/10
License pricing
$199 per year
Functionality
3
Review
KnowledgeOwl
ITQlick rating
4.7/5
Score
89/100
Pricing
2/10
License pricing
$79 per month
Functionality
7
Lessons
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$8 per user/month
Functionality
15

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.