Shlomi Lavi /
Feb 01, 2023
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Bottom Line: Which is Better - HelpOnClick live chat or Chatra?
HelpOnClick live chat is more expensive to implement (TCO) than Chatra, and Chatra is rated higher (90/100) than HelpOnClick live chat (79/100). HelpOnClick live chat offers users more features (3) than Chatra (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Onclick Solutions Ltd Vs. Chatra
Onclick Solutions Ltd: OnClick Solutions Ltd, an Israeli company was founded in 2004 by Neran Ashkenazi.
Their mission is to provide software solutions for small and midsize businesses. They believe software should be simple, helping people to complete their work without getting in the way. Complex forms, confusing user-interfaces and hundreds of options have no place ...
Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.
Who is more expensive? HelpOnClick live chat or Chatra?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HelpOnClick live chat and Chatra.
HelpOnClick live chat price starts at $12.99 per agent/month , On a scale between 1 to 10 HelpOnClick live chat is rated 2, which is much lower than the average cost of Chat software. Chatra price starts at $17 per agent/month , When comparing Chatra to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: HelpOnClick live chat cost is around the same cost of Chatra.
Which software includes more/better features?
We've compared HelpOnClick live chat Vs. Chatra based on some of the most important and required Chat features.
HelpOnClick live chat: Data Import/Export, Basic Reports, Online Customer Support.
Chatra: We are still working to collect the list of features for Chatra.
Target customer size
The software is mainly intended for small and medium businesses with diverse industrial
backgrounds. and Chatra's target customer size include: Small, medium and large size businesses.