Shlomi Lavi /
Feb 01, 2023
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Bottom Line: Which is Better - HelpOnClick live chat or Olark?
HelpOnClick live chat is more expensive to implement (TCO) than Olark, and Olark is rated higher (91/100) than HelpOnClick live chat (79/100). Both tools offer the same amount of features.
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Onclick Solutions Ltd Vs. Olark
Onclick Solutions Ltd: OnClick Solutions Ltd, an Israeli company was founded in 2004 by Neran Ashkenazi.
Their mission is to provide software solutions for small and midsize businesses. They believe software should be simple, helping people to complete their work without getting in the way. Complex forms, confusing user-interfaces and hundreds of options have no place ...
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis.
We build slick software (and climb Redwoods)
Formally launched in August of 2009, we receiv...
Who is more expensive? HelpOnClick live chat or Olark?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HelpOnClick live chat and Olark.
HelpOnClick live chat price starts at $12.99 per agent/month , On a scale between 1 to 10 HelpOnClick live chat is rated 2, which is much lower than the average cost of Chat software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: HelpOnClick live chat cost is around the same cost of Olark.
Which software includes more/better features?
We've compared HelpOnClick live chat Vs. Olark based on some of the most important and required Chat features.
HelpOnClick live chat: Data Import/Export, Basic Reports, Online Customer Support.
Olark: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
The software is mainly intended for small and medium businesses with diverse industrial
backgrounds. Olark is suitable for startup marketers, small companies and companies providing online services.