Compare Helprace and Zoho CRM - Mar 2023
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Bottom Line: Which is Better - Helprace or Zoho CRM?
Zoho CRM is more expensive to implement (TCO) than Helprace, and Zoho CRM is rated higher (98/100) than Helprace (78/100). Zoho CRM offers users more features (16) than Helprace (0). There is a clear winner in this case and it is Zoho CRM!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Helprace Vs. Zoho
Helprace: Helprace is your one stop solution for your help desk, community building and other customer service needs. We've always been a little crazy about customer service and getting businesses to understand their customers better. That\'s why we came up with Helprace, a cloud-based web app that scales as you grow. Helprace allows any company out...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
Who is more expensive? Helprace or Zoho CRM?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Helprace and Zoho CRM.
Helprace price starts at $9 per agent/month , On a scale between 1 to 10 Helprace is rated 2, which is much lower than the average cost of Help Desk software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Helprace cost is around the same cost of Zoho CRM.
Which software includes more/better features?
We've compared Helprace Vs. Zoho CRM based on some of the most important and required Help Desk features.
Helprace: We are still working to collect the list of features for Helprace.
Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.
Target customer size
Helprace's typical customers include: SMBs, Zoho CRM is focused on startup to medium firms in different markets.
Zoho CRM
starts at $14 per user/month
Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...
Compare PricingCompare specifications
Helprace Specifications
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Helprace review |
Company: | Helprace |
Pricing: | starts at $9 per agent/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | Helprace review, Helprace pricing, Helprace alternatives |
Zoho CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Zoho CRM review |
Company: | Zoho |
Pricing: | starts at $14 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Zoho CRM review, Zoho CRM pricing, Zoho CRM alternatives |
Compare features
Helprace: 0 Features
Zoho CRM: 16 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.