Shlomi Lavi /
Jun 19, 2022
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Bottom Line: Which is Better - HeyBubble or BirdEye?
BirdEye is more expensive to implement (TCO) than HeyBubble, and BirdEye is rated higher (89/100) than HeyBubble (83/100). BirdEye offers users more features (7) than HeyBubble (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
HeyBubble Vs. BirdEye
HeyBubble: Headquartered in SoHo, New York, HeyBubble was created with the sole purpose to improve interactions between visitors and a websites staff, increase relationships with potential customers, and create trust through interactions. Our tools reflect how much we are involved in bringing humanity to online transactions. HeyBubble will evolve regularly; w...
BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...
Who is more expensive? HeyBubble or BirdEye?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HeyBubble and BirdEye.
HeyBubble price starts at $12 per agent/month , On a scale between 1 to 10 HeyBubble is rated 2, which is much lower than the average cost of Chat software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Chat software cost.
Bottom line: BirdEye is more expensive than HeyBubble.
Which software includes more/better features?
We've compared HeyBubble Vs. BirdEye based on some of the most important and required Chat features.
HeyBubble: We are still working to collect the list of features for HeyBubble.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.
Target customer size
HeyBubble's typical customers include: Small businesses and start ups, and BirdEye's target customer size include: Small, medium and large size businesses.