Compare Highrise CRM and Salesforce CRM - Apr 2024

Shlomi LaviShlomi Lavi / Apr 10, 2024

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Bottom Line: Which is Better - Highrise CRM or Salesforce CRM?

Salesforce CRM is more expensive to implement (TCO) than Highrise CRM, and Salesforce CRM is rated higher (98/100) than Highrise CRM (77/100). Salesforce CRM offers users more features (21) than Highrise CRM (6).

Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

37signals Vs. Salesforce.com

37signals: 37signals is founded as a Web design firm by Jason Fried, Carlos Segura, and Ernest Kim in Chicago.37signals launches the Signal vs. Noise blog as a medium to talk about design, business, experience, simplicity, the web, and culture.Basecamp, a new kind of project management tool, is released. 37signals abandons Web design in favor of software deve...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? Highrise CRM or Salesforce?

The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Highrise CRM and Salesforce.

Highrise CRM price starts at $24 per user/month , On a scale between 1 to 10 Highrise CRM is rated 2, which is much lower than the average cost of Social Media Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Social Media Management software cost.

Bottom line: Highrise CRM cost is around the same cost of Salesforce.

Which software includes more/better features?

We've compared Highrise CRM Vs. Salesforce CRM based on some of the most important and required Social Media Management features.

Highrise CRM: Data Import/Export, Data Import/Export, Basic Reports, Basic Reports, Online Customer Support, Online Customer Support.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Although the software can be used for individual users for daily task management, it has been extensively used on commercial level by all businesses sizes. Salesforce is optimal for people as well as companies.



Highrise CRM

ITQlick rating
(4.5/5)

starts at $24 per user/month

Highrise CRM is a trending cloud-based Social Media Management software, it is designed to support small and medium size business. Highrise CRM received a rating of 4.5 from ITQlick team. The software cost is c...

Categories: Document Management, CRM, Call Center, Customer Success.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

Highrise CRM: 6 Features

Data Import/Export
Data Import/Export
Basic Reports
Basic Reports
Online Customer Support
Online Customer Support

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Highrise...
ITQlick rating
4.5/5
Score
77/100
Pricing
2/10
License pricing
$24 per user/month
Functionality
34
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Radian6
ITQlick rating
3.4/5
Score
92/100
Pricing
4.8/10
License pricing
$1,000 per organization/month
Functionality
8
Televerde
ITQlick rating
5/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Adobe So...
ITQlick rating
3.5/5
Score
91/100
Pricing
5.4/10
License pricing
$52.99 per month
Functionality
8

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.