Shlomi Lavi /
Mar 10, 2022
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Bottom Line: Which is Better - Hootsuite or KANA Express?
KANA Express is more expensive to implement (TCO) than Hootsuite, and Hootsuite is rated higher (93/100) than KANA Express (77/100). Hootsuite offers users more features (15) than KANA Express (1). There is a clear winner in this case and it is Hootsuite!
Looking for the right Social Media solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Hootsuite Vs. Verint
Hootsuite:
Hootsuite is a social media management system for businesses and organizations to collaboratively execute campaigns across multiple social networks from one secure, web-based dashboard. Launch marketing campaigns, identify and grow audiences, and distribute targeted messages using Hootsuite’s unique social media dashboard. Streamline team workfl...
Verint: ...
Who is more expensive? Hootsuite or KANA Express?
The real total cost of ownership (TCO) of Social Media software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hootsuite and KANA Express.
Hootsuite price starts at $49 per user/month , On a scale between 1 to 10 Hootsuite is rated 2, which is much lower than the average cost of Social Media software. KANA Express price starts at $100 per user/month , When comparing KANA Express to its competitors, the software is rated 8 - higher than the average Social Media software cost.
Bottom line: KANA Express is more expensive than Hootsuite.
Which software includes more/better features?
We've compared Hootsuite Vs. KANA Express based on some of the most important and required Social Media features.
Hootsuite: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Blogger Integration, Business Content Sharing, Facebook Integration, Flickr Integration, Foursquare Integration, Global Content Library, Google Plus, Instagram Integration.
KANA Express: Customer Service.
Target customer size
Hootsuite is perfect for companies of all shapes and sizes. Verint Systems created the KANA Express software as a CRM tool for medium-sized businesses.