Compare Hosted Predictive Dialer and Nextiva VoIP - Jan 2023

Shlomi LaviShlomi Lavi / Jan 16, 2023

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Bottom Line: Which is Better - Hosted Predictive Dialer or Nextiva VoIP?

Hosted Predictive Dialer is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than Hosted Predictive Dialer (57/100). Nextiva VoIP offers users more features (11) than Hosted Predictive Dialer (0). There is a clear winner in this case and it is Nextiva VoIP!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

HostedTel Vs. Nextiva

HostedTel: HostedTel offers programs and services to many of the industries that Hosted Dialer provides services to, so we understand how competitive the market is. When you are doing business to business sales, there may be times when you reach an automated voice response system that Predictive Dialers are not able to maneuver through, that’s why Hosted Dial...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? Hosted Predictive Dialer or Nextiva Business VoIP?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hosted Predictive Dialer and Nextiva Business VoIP.

Hosted Predictive Dialer price starts at $139 per user/month , On a scale between 1 to 10 Hosted Predictive Dialer is rated 4, which is lower than the average cost of Call Center software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Hosted Predictive Dialer is more expensive than Nextiva Business VoIP.

Which software includes more/better features?

We've compared Hosted Predictive Dialer Vs. Nextiva VoIP based on some of the most important and required Call Center features.

Hosted Predictive Dialer: We are still working to collect the list of features for Hosted Predictive Dialer.

Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

Hosted Predictive Dialer's typical customers include: SMBs, Nextiva is ideal for small companies and large call centers.

Hosted Predictive Dialer

ITQlick rating
(3.6/5)

starts at $139 per user/month

Hosted Predictive Dialer is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. Hosted Predictive Dialer received a rating of 3.6 from ITQlick team. The sof...

Categories: Auto Dialer / Predictive Dialer, Call Recording, Communications Workforce Scheduling, Conference Calling.

Nextiva VoIP

ITQlick rating
(4.2/5)

starts at $11.95 per user/month

Nextiva Business VoIP is cloud-based communication, collaboration, call center and telephony services designed for small businesses in multiple industry verticals. The solution helps the user eliminate the need...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Call Recording, Communications Workforce Scheduling, Computer Telephony Integration (CTI).

Compare specifications

Compare features

Hosted Predictive Dialer: 0 Features

We are working to collect the list of features

Nextiva Business VoIP: 11 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Hosted P...
ITQlick rating
3.6/5
Score
57/100
Pricing
5.2/10
License pricing
$139 per user/month
Functionality
6
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.