Shlomi Lavi /
Jan 16, 2023
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Bottom Line: Which is Better - Hosted Predictive Dialer or Nextiva VoIP?
Hosted Predictive Dialer is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than Hosted Predictive Dialer (57/100). Nextiva VoIP offers users more features (11) than Hosted Predictive Dialer (0). There is a clear winner in this case and it is Nextiva VoIP!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
HostedTel Vs. Nextiva
HostedTel: HostedTel offers programs and services to many of the industries that Hosted Dialer provides services to, so we understand how competitive the market is. When you are doing business to business sales, there may be times when you reach an automated voice response system that Predictive Dialers are not able to maneuver through, that’s why Hosted Dial...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? Hosted Predictive Dialer or Nextiva Business VoIP?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hosted Predictive Dialer and Nextiva Business VoIP.
Hosted Predictive Dialer price starts at $139 per user/month , On a scale between 1 to 10 Hosted Predictive Dialer is rated 4, which is lower than the average cost of Call Center software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Hosted Predictive Dialer is more expensive than Nextiva Business VoIP.
Which software includes more/better features?
We've compared Hosted Predictive Dialer Vs. Nextiva VoIP based on some of the most important and required Call Center features.
Hosted Predictive Dialer: We are still working to collect the list of features for Hosted Predictive Dialer.
Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
Hosted Predictive Dialer's typical customers include: SMBs, Nextiva is ideal for small companies and large call centers.