Shlomi Lavi /
May 26, 2022
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Bottom Line: Which is Better - HotSchedules or Mhelpdesk?
Mhelpdesk is more expensive to implement (TCO) than HotSchedules, and Mhelpdesk is rated higher (95/100) than HotSchedules (88/100). HotSchedules offers users more features (16) than Mhelpdesk (15).
Looking for the right Booking and scheduling solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
HotSchedules Vs. Mhelpdesk
HotSchedules: Our Co-Founders, Ray Pawlikowski and David Cantu came up with the idea for HotSchedules while working at PF Chang’s together. Ray was the bartender and David was the manager. When a college project had Ray building a web site, he decided to use it to address one of the restaurant’s primary pain points – communicating the employee schedule. Manager...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? HotSchedules or Mhelpdesk?
The real total cost of ownership (TCO) of Booking and scheduling software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HotSchedules and Mhelpdesk.
HotSchedules price starts at $49 per month , On a scale between 1 to 10 HotSchedules is rated 2, which is much lower than the average cost of Booking and scheduling software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Booking and scheduling software cost.
Bottom line: Mhelpdesk is more expensive than HotSchedules.
Which software includes more/better features?
We've compared HotSchedules Vs. Mhelpdesk based on some of the most important and required Booking and scheduling features.
HotSchedules: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Benefits Administration, Employee Self-Service, HR Management, Timesheet, Automated Scheduling, Document Templates, Email Integration, Employee Database.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
The product is focused on the restaurant industry addressing both large franchises as well as single restaurants. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.