Compare HouseCall Pro vs Mhelpdesk

HouseCall Pro Vs. Mhelpdesk: Which is better?

Shlomi Lavi / Sep 15, 2020

Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Codefied Inc.: The Codefied Inc, creator of HouseCall team came together after working for many years on contextual software for smartphones at world-leading wireless company Qualcomm. As homeowners, we were just stumped by why it was such a hassle to maintain our homes. So we set out to change the $200B+ home services industry by rethinking how things should work in a mobile-centric world.

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a crowd favorite!

Pricing/cost comparison

The real cost of Field Service software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for HouseCall Pro TCO and Mhelpdesk total cost to help with the total cost of ownership calculation.

HouseCall Pro price Starting from $49 per user/month , on a scale between 1 to 10 HouseCall Pro is rated 2, which is much lower than the average cost of Field Service software. Mhelpdesk price Starting from $30 per month , when comparing Mhelpdesk to their competitors, the software is rated 6 - similar to the average Field Service software cost.

Bottom line:Mhelpdesk is more expensive than HouseCall Pro.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared HouseCall Pro Vs. Mhelpdesk based on some of the most important and required Field Service features.
HouseCall Pro: Email alerts, Mobile Access, Data Analysis Tools, Billing & Invoicing, Contract Management, Electrical, HVAC, Scheduling, ..
Mhelpdesk list of features include the following: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, .

Target customer size

The software is a viable solution for businesses of all sizes and a wide range of types. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.