HouseCall Pro Vs Mhelpdesk

Shlomi LaviShlomi Lavi / Oct 26, 2021

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Bottom Line: Which is Better - HouseCall Pro or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than HouseCall Pro, HouseCall Pro is rated higher (98/100) than Mhelpdesk (95/100). Mhelpdesk offers more features (15) to their users than HouseCall Pro (10).

Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Codefied Inc. compares with Mhelpdesk?

Codefied Inc.: The Codefied Inc, creator of HouseCall team came together after working for many years on contextual software for smartphones at world-leading wireless company Qualcomm. As homeowners, we were just stumped by why it was such a hassle to maintain our homes. So we set out to change the $200B+ home services industry by rethinking how things should wor...

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who's more expensive? HouseCall Pro or Mhelpdesk?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for HouseCall Pro and Mhelpdesk.

HouseCall Pro price starts at $49 per user/month , on a scale between 1 to 10 HouseCall Pro is rated 2, which is much lower than the average cost of Field Service software. Mhelpdesk price starts at $30 per month , when comparing Mhelpdesk to their competitors, the software is rated 6 - similar to the average Field Service software cost.

Bottom line:Mhelpdesk is more expensive than HouseCall Pro.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared HouseCall Pro Vs. Mhelpdesk based on some of the most important and required Field Service features. HouseCall Pro: Email alerts, Mobile Access, Data Analysis Tools, Billing & Invoicing, Contract Management, Electrical, HVAC, Scheduling. Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

The software is a feasible option for businesses of all sizes as well as a large range of kinds. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.

HouseCall Pro

ITQlick rating
(4.7/5)

starts at $49 per user/month

HouseCall Pro is a cloud-based field management system which is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. The solution pro...

Categories: Billing & Invoicing, Digital Signature, Recurring invoicing, Construction.

Mhelpdesk

ITQlick rating
(4.3/5)

starts at $30 per month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Complaint Management, Help Desk.

Compare specifications

Compare features

HouseCall Pro: 10 Features

Email alerts
Mobile Access
Data Analysis Tools
Billing & Invoicing
Contract Management
Electrical
HVAC
Scheduling
Employee Scheduling
Field Service

Mhelpdesk: 15 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Barcode Scanning
Customizable Fields
Customizable Reports
Mobile Access
Work Order Management
Contributor Tracking
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Compare
Mhelpdesk
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$30 per month
Functionality
40
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.