Compare Hydra and NetSuite Order Management - Mar 2022

Shlomi LaviShlomi Lavi / Mar 08, 2022

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Bottom Line: Which is Better - Hydra or NetSuite Order Management?

Hydra is more expensive to implement (TCO) than NetSuite Order Management, NetSuite Order Management is rated higher (96/100) than Hydra (76/100). Hydra offers more features (15) to their users than NetSuite Order Management (3).

Looking for the right Call Center solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How MPDV compares with NetSuite?

MPDV: HYDRA®, MPDV´s answer to the standardized and modular Manufacturing Execution System (MES).HYDRA® is a leading, state-of-the-art and future-oriented MES that is synonymous with vertical integration between production and management levels. The worldwide MPDV Group, is a leading provider of Manufacturing Execution System functionality. We are your ...

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Who's more expensive? Hydra or NetSuite Order Management System?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Hydra and NetSuite Order Management System.

Hydra price starts at $180 per year , on a scale between 1 to 10 Hydra is rated 8, which is higher than the average cost of Call Center software. NetSuite Order Management System accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Hydra is rated 8, which is higher than the average cost of Call Center software.

Bottom line: Hydra is more expensive than NetSuite Order Management System.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Hydra Vs. NetSuite Order Management based on some of the most important and required Call Center features. Hydra: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Benefits Administration, Employee Self-Service, HR Management, Performance Record, Software Customization, Timesheet, Advanced Shipment Notification, Client Collaboration. NetSuite Order Management System: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Hydra is virtually suitable for use in a business of any size. NetSuite Order Management System is best for small to large business in the industries of retail, manufacturing, marketing, consumer products, customer service, department stores, and industries in the non-profit department.


ITQlick rating

starts at $180 per year

Hydra is a software that is used for general management of a manufacturing project. It covers all the areas of manufacturing, including production, human resource management and quality assurance. Its modular n...

Categories: Document Management, CRM, Human Resources, Time and Attendance.

NetSuite Order Management

ITQlick rating

NetSuite Order Management System is a software solution that provides clients with a multi-channel order management system that manages all facets of a client’s order process. The software provides control of a...

Categories: Order Fulfillment, Retail & POS, Distribution Accounting, Distribution Warehouse Management, Manufacturing.

Compare specifications

Hydra Specifications

ITQlick Score: 76/100
ITQlick Rating: (4.3/5)
Pricing: 8/10 - high cost
Category: Call Center -> Hydra
Company: MPDV
Pricing: starts at $180 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Hydra review, Hydra pricing, Hydra alternatives

Compare features

Hydra: 15 Features

Benefits Administration
Employee Self-Service
HR Management
Performance Record
Software Customization
Advanced Shipment Notification
Client Collaboration
Order Processing Management
Sourcing & Procurement
Supplier Management
Supply Chain Analytics
Supply Chain Monitoring
Supply Chain Planning
Transportation Management

NetSuite Order Management System: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
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$180 per year
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nextiva ...
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$11.95 per user/month
8x8 Cont...
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$15 per user/month
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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.