Shlomi Lavi / Dec 09, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Hydra is more expensive to implement (TCO) than TouchStar Dialler, and Hydra is rated higher (76/100) than TouchStar Dialler (25/100). Hydra offers users more features (15) than TouchStar Dialler (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
MPDV: HYDRA®, MPDV´s answer to the standardized and modular Manufacturing Execution System (MES).HYDRA® is a leading, state-of-the-art and future-oriented MES that is synonymous with vertical integration between production and management levels. The worldwide MPDV Group, is a leading provider of Manufacturing Execution System functionality. We are your ...
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hydra and TouchStar Dialler.
Hydra price starts at $180 per year , On a scale between 1 to 10 Hydra is rated 8, which is higher than the average cost of Call Center software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Hydra is rated 8, which is higher than the average cost of Call Center software.
Bottom line: Hydra is more expensive than TouchStar Dialler.
We've compared Hydra Vs. TouchStar Dialler based on some of the most important and required Call Center features.
Hydra: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Benefits Administration, Employee Self-Service, HR Management, Performance Record, Software Customization, Timesheet, Advanced Shipment Notification, Client Collaboration.
TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
Hydra is virtually suitable for use in a business of any size. and TouchStar Dialler's target customer size include: SMBs.
starts at $180 per year
Hydra is a software that is used for general management of a manufacturing project. It covers all the areas of manufacturing, including production, human resource management and quality assurance. Its modular n...
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TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...
Compare Pricing| ITQlick Score: | 76/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | Call Center -> Hydra review |
| Company: | MPDV |
| Pricing: | starts at $180 per year |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Hydra review, Hydra pricing, Hydra alternatives |
| ITQlick Score: | 25/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Call Center -> TouchStar Dialler review |
| Company: | Daviker Group |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | TouchStar Dialler review, TouchStar Dialler pricing, TouchStar Dialler alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.