Compare Hyperion and Slack - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - Hyperion or Slack?

Hyperion is more expensive to implement (TCO) than Slack, and Slack is rated higher (100/100) than Hyperion (62/100). Slack offers users more features (5) than Hyperion (0). There is a clear winner in this case and it is Slack!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Reksoft Vs. Slack

Reksoft: Reksoft is a nearshore software engineering services provider with headquarters in St. Petersburg and delivery offices across Europe. We specialise in supplying software development services, products and solutions to enterprises, ISVs, and system integrators operating in a variety of industries.

Slack: Slack is a messaging app for teams. It brings all your communication in one place, integrating with the tools and services you use every day. Slack is free to use for as long as you want, with teams big and small. Slack is on a mission to make your working life simpler, more pleasant and more productive.

Who is more expensive? Hyperion or Slack?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Hyperion and Slack.

Hyperion accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Hyperion is rated 4, which is lower than the average cost of Call Center software. Slack price starts at $6.67 per month , When comparing Slack to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Hyperion is more expensive than Slack.

Which software includes more/better features?

We've compared Hyperion Vs. Slack based on some of the most important and required Call Center features.

Hyperion: We are still working to collect the list of features for Hyperion.

Slack: Document Management, Project Management, Task Management, Document Publishing, Document Versioning.

Target customer size

Hyperion's typical customers include: Medium and large size businesses, and Slack's target customer size include: Small, medium and large size businesses.