Compare IBM Emptoris Rivermine Telecom Expense and RingCentral Phone - Jun 2022

Shlomi LaviShlomi Lavi / Jun 07, 2022

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Bottom Line: Which is Better - IBM Emptoris Rivermine Telecom Expense or RingCentral Phone?

IBM Emptoris Rivermine Telecom Expense is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than IBM Emptoris Rivermine Telecom Expense (62/100). RingCentral Phone offers users more features (15) than IBM Emptoris Rivermine Telecom Expense (12). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

IBM Vs. RingCentral

IBM: International Business Machines Corporation, or IBM, is an American corporation. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Who is more expensive? IBM Emptoris Rivermine Telecom Expense or RingCentral Phone?

The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IBM Emptoris Rivermine Telecom Expense and RingCentral Phone.

IBM Emptoris Rivermine Telecom Expense price starts at $5,199 per user/year , On a scale between 1 to 10 IBM Emptoris Rivermine Telecom Expense Management is rated 10, which is much higher than the average cost of Communications software. RingCentral Phone price starts at $19.99 per user/month , When comparing RingCentral Phone to its competitors, the software is rated 4 - lower than the average Communications software cost.

Bottom line: IBM Emptoris Rivermine Telecom Expense is more expensive than RingCentral Phone.

Which software includes more/better features?

We've compared IBM Emptoris Rivermine Telecom Expense Vs. RingCentral Phone based on some of the most important and required Communications features.

IBM Emptoris Rivermine Telecom Expense: this software is considered "feature-rich" with more than 10 important features, here is a partial list: CTI (Computer Telephony Integration), Clause Libraries, Configurable Reports, Contract Compliance, Contract Deliverables, Contract Expirations, Contract Renewals, Dashboard.

RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).

Target customer size

IBM Emptoris Rivermine Telecom Expense's typical customers include: Medium and large size businesses, RingCentral Professional is specifically designed to help individuals who are always on-the-go.



starts at $5,199 per user/year

IBM Emptoris Rivermine Telecom Expense Management is a growing cloud-based Communications software, it is designed to support medium and large size business. IBM Emptoris Rivermine Telecom Expense Management re...

Categories: Communications, Telephony, Product Lifecycle Management, Compliance .

RingCentral Phone

ITQlick rating
(4.2/5)

starts at $19.99 per user/month

RingCentral Professional is a cloud-based phone & call management system designed to serve businesses on the go. The platform helps the users to get directory listings, local business phone numbers that are tol...

Categories: Internet Fax, VoIP, Conference Calling, Auto Attendant, Business Phone Systems.

Compare specifications

Compare features

IBM Emptoris Rivermine Telecom Expense: 12 Features

CTI (Computer Telephony Integration)
Clause Libraries
Configurable Reports
Contract Compliance
Contract Deliverables
Contract Expirations
Contract Renewals
Dashboard
Document Repository
Field Tracking
Microsoft Word Integration
Track Changes

RingCentral Phone: 15 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
IBM Empt...
ITQlick rating
4/5
Score
62/100
Pricing
10/10
License pricing
$5,199 per user/year
Functionality
19
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
WhatsApp
ITQlick rating
3.9/5
Score
91/100
Pricing
3/10
License pricing
Pricing not available
Functionality
4
Cellcryp...
ITQlick rating
3.7/5
Score
90/100
Pricing
3.2/10
License pricing
$1,600 per year
Functionality
5
LifeSize...
ITQlick rating
3.6/5
Score
86/100
Pricing
3.4/10
License pricing
$14.95 per host/month
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.