Shlomi Lavi /
Jul 06, 2022
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Bottom Line: Which is Better - IBM Tealeaf or Mitel Sky?
Mitel Sky is more expensive to implement (TCO) than IBM Tealeaf, and Mitel Sky is rated higher (87/100) than IBM Tealeaf (83/100). Mitel Sky offers users more features (8) than IBM Tealeaf (0).
Looking for the right Conversion Rate Optimization solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
IBM Vs. ShoreTel, Inc.
IBM: IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 375,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, s...
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Who is more expensive? IBM Tealeaf or ShoreTel Sky?
The real total cost of ownership (TCO) of Conversion Rate Optimization software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IBM Tealeaf and ShoreTel Sky.
IBM Tealeaf price starts at $5,300 per year , On a scale between 1 to 10 IBM Tealeaf is rated 4, which is lower than the average cost of Conversion Rate Optimization software. ShoreTel Sky price starts at $40 per user/month , When comparing ShoreTel Sky to its competitors, the software is rated 6 - similar to the average Conversion Rate Optimization software cost.
Bottom line: ShoreTel Sky is more expensive than IBM Tealeaf.
Which software includes more/better features?
We've compared IBM Tealeaf Vs. Mitel Sky based on some of the most important and required Conversion Rate Optimization features.
IBM Tealeaf: We are still working to collect the list of features for IBM Tealeaf.
ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting.
Target customer size
IBM Tealeaf's typical customers include: Small, medium and large size businesses, The software can be deployed for small call centers as well as medium and large enterprises.