Compare IBM Tealeaf and Mitel Sky - Jul 2022

Shlomi LaviShlomi Lavi / Jul 06, 2022

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Bottom Line: Which is Better - IBM Tealeaf or Mitel Sky?

Mitel Sky is more expensive to implement (TCO) than IBM Tealeaf, and Mitel Sky is rated higher (87/100) than IBM Tealeaf (83/100). Mitel Sky offers users more features (8) than IBM Tealeaf (0).

Looking for the right Conversion Rate Optimization solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

IBM Vs. ShoreTel, Inc.

IBM: IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 375,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, s...

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who is more expensive? IBM Tealeaf or ShoreTel Sky?

The real total cost of ownership (TCO) of Conversion Rate Optimization software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IBM Tealeaf and ShoreTel Sky.

IBM Tealeaf price starts at $5,300 per year , On a scale between 1 to 10 IBM Tealeaf is rated 4, which is lower than the average cost of Conversion Rate Optimization software. ShoreTel Sky price starts at $40 per user/month , When comparing ShoreTel Sky to its competitors, the software is rated 6 - similar to the average Conversion Rate Optimization software cost.

Bottom line: ShoreTel Sky is more expensive than IBM Tealeaf.

Which software includes more/better features?

We've compared IBM Tealeaf Vs. Mitel Sky based on some of the most important and required Conversion Rate Optimization features.

IBM Tealeaf: We are still working to collect the list of features for IBM Tealeaf.

ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting.

Target customer size

IBM Tealeaf's typical customers include: Small, medium and large size businesses, The software can be deployed for small call centers as well as medium and large enterprises.

IBM Tealeaf

ITQlick rating
(4.2/5)

starts at $5,300 per year

IBM Tealeaf is a growing cloud-based Conversion Rate Optimization software, it is designed to support small, medium and large size business. IBM Tealeaf received a rating of 4.2 from ITQlick team. The software ...

Categories: Broadband Internet, Home Health Care.

Mitel Sky

ITQlick rating
(4.3/5)

starts at $40 per user/month

Mitel Sky is a cloud-based telephony and VoIP solution designed to help the users in unified communication. The core solution includes wireless networking, video surveillance & management and emergency notifica...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Broadband Internet, Business Phone Systems, Call Recording.

Compare specifications

Compare features

IBM Tealeaf: 0 Features

We are working to collect the list of features

ShoreTel Sky: 8 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
IBM Teal...
ITQlick rating
4.2/5
Score
83/100
Pricing
4.4/10
License pricing
$5,300 per year
Functionality
3
Compare
Mitel Sk...
ITQlick rating
4.3/5
Score
87/100
Pricing
7.6/10
License pricing
$40 per user/month
Functionality
24
Photoslurp
ITQlick rating
4.5/5
Score
91/100
Pricing
6.2/10
License pricing
$349 per month
Functionality
3
SiteSpect
ITQlick rating
4.1/5
Score
90/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
6
Instapage
ITQlick rating
4.6/5
Score
86/100
Pricing
8/10
License pricing
$199 per month
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.