Compare IFS Field Service and FieldAware - Jun 2022

Shlomi LaviShlomi Lavi / Jun 24, 2022

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Bottom Line: Which is Better - IFS Field Service or FieldAware?

IFS Field Service is more expensive to implement (TCO) than FieldAware, and IFS Field Service is rated higher (83/100) than FieldAware (78/100). FieldAware offers users more features (22) than IFS Field Service (16).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

IFS Vs. FieldAware

IFS: IFS is a public company founded in 1983 that develops, supplies, and implements IFS Applications™, a component-based extended ERP suite built on SOA technology. IFS focuses on agile businesses where any of four core processes are strategic: service & asset management, manufacturing, supply chain and project. The company has over 2,000 customers and...

FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...

Who is more expensive? IFS Field Service or FieldAware Field Service Automation?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IFS Field Service and FieldAware Field Service Automation.

IFS Field Service price starts at $65 per month , On a scale between 1 to 10 IFS Field Service Management is rated 8, which is higher than the average cost of Field Service software. FieldAware Field Service Automation price starts at $70 per month , When comparing FieldAware Field Service Automation to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: IFS Field Service is more expensive than FieldAware Field Service Automation.

Which software includes more/better features?

We've compared IFS Field Service Vs. FieldAware based on some of the most important and required Field Service features.

IFS Field Service: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contact Management, Contract Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Document Management, Workflow Rules & Management.

FieldAware Field Service Automation: Asset Management, Custom User Interface, Customizable Fields, Customizable Functionality, Customizable Reports.

Target customer size

IFS Field Service Management is perfect for mid-sized and large field service organizations. FieldAware is focused on solutions in the field service industry and is scalable to address any business size.



IFS Field Service

ITQlick rating
(4.4/5)

starts at $65 per month

IFS Field Service Management software is a service management solution that streamlines and automates processes. The solution offers a number of features that include a mobile application that enables field wor...

Categories: General Contractor, Customer Loyalty, Team Collaboration, Small Business CRM.

FieldAware

ITQlick rating
(3.6/5)

starts at $70 per month

FieldAware Field Service Automation is a cloud-based field service management solution that is developed to be used by individuals as well as by businesses that are of any size starting from small-sized busines...

Categories: Complaint Management, Customer Loyalty, Small Business CRM, Field Service, Field Service - HVAC.

Compare specifications

Compare features

IFS Field Service: 16 Features

Contact Management
Contract Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Document Management
Workflow Rules & Management
Condition Assessment
Customizable Fields
Customizable Functionality
Customizable Reports
Maintenance Scheduling
Mobile Access
Reporting & Analytics
Work Order Management

FieldAware Field Service Automation: 22 Features

Asset Management
Custom User Interface
Customizable Fields
Customizable Functionality
Customizable Reports
Inventory Management
Lease Administration
Asset Management
Calendar Management
Custom User Interface
Customizable Fields
Customizable Functionality
Customizable Reports
Inventory Management
Lease Administration
Maintenance Management
Maintenance Scheduling
Mobile Access
Multiple Locations
Reporting & Analytics
Work Order Management
Work Order Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
IFS Fiel...
ITQlick rating
4.4/5
Score
83/100
Pricing
9.6/10
License pricing
$65 per month
Functionality
45
Compare
FieldAwa...
ITQlick rating
3.6/5
Score
78/100
Pricing
3.2/10
License pricing
$70 per month
Functionality
55
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.