Shlomi Lavi /
Jun 24, 2022
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Bottom Line: Which is Better - IFS Field Service or Total Dispatch?
IFS Field Service is more expensive to implement (TCO) than Total Dispatch, and Total Dispatch is rated higher (91/100) than IFS Field Service (83/100). IFS Field Service offers users more features (16) than Total Dispatch (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
IFS Vs. Total Dispatch
IFS: IFS is a public company founded in 1983 that develops, supplies, and implements IFS Applications™, a component-based extended ERP suite built on SOA technology. IFS focuses on agile businesses where any of four core processes are strategic: service & asset management, manufacturing, supply chain and project. The company has over 2,000 customers and...
Total Dispatch: Complete more jobs, on time and under budget with Total Dispatch. The only total field service manager for your desktop and smartphone, Total Dispatch lets you manage your business from anywhere, in real-time. Schedule jobs, route and track employees, manage timecards and run a more efficient business right from your smartphone.
Who is more expensive? IFS Field Service or Total Dispatch?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for IFS Field Service and Total Dispatch.
IFS Field Service price starts at $65 per month , On a scale between 1 to 10 IFS Field Service Management is rated 8, which is higher than the average cost of Field Service software. Total Dispatch price starts at $99 per month , When comparing Total Dispatch to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: IFS Field Service is more expensive than Total Dispatch.
Which software includes more/better features?
We've compared IFS Field Service Vs. Total Dispatch based on some of the most important and required Field Service features.
IFS Field Service: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contact Management, Contract Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Document Management, Workflow Rules & Management.
Total Dispatch: We are still working to collect the list of features for Total Dispatch.
Target customer size
IFS Field Service Management is perfect for mid-sized and large field service organizations. The software is a useful solution for businesses of all sizes with backgrounds in a diverse range of industries.